This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 37 complaints

Premier Account Management - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade B.

Complaints by issue type

What consumers report about Premier Account Management

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

B

Grade B · 74.9/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of B: Premier Account Management ranks ahead of 77% of the 5,283 collectors PlainCollector grades - 23% keep a cleaner CFPB record, on 37 all-time complaints and a 100% timely-response rate.

77th pct
reputation rank of 5,283 graded collectors
37
CFPB complaints, all-time
100%
answered inside the CFPB window
34
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Premier Account Management?

Premier Account Management has accumulated 37 total CFPB complaints across 19 states, with 34 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 91.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Used obscene, profane, or other abusive language". The company posts a 100% timely-response rate.

Complaints have been recorded across 19 states, led by Arizona with 5 and Texas with 5. Normalized against the full CFPB collector database, the reputation score of 74.9/100 places Premier Account Management in grade band B.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

37

low-volume (CCDB)

Last 12 months

34

91.9% of all-time complaints

Rising ↑

States active

19

regional footprint

Timely response rate

100%

excellent band

Reputation grade

B

74.9/100 composite

How does Premier Account Management's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

75 Top 23% higher than 77% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). Below this entry. 70–80: 871 graded collectors (16%). This entry sits in this band. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Premier Account Management versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 33.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Premier Account Management compare to its peers?

How does Premier Account Management compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Premier Account Manage… National average
Complaints (last 12 mo)lower is better
34
19
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-12 2017-04

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 35
Communication tactics - 1
Threatened to contact someone or share information improperly - 1

Where do complaints against Premier Account Management come from?

Premier Account Management's own per-state count, not a national baseline.

Top states by complaints against Premier Account Management

Across 19 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Premier Account Management contacts you

A grade of B signals how Premier Account Management's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Premier Account Management and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Premier Account Management ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Premier Account Management? ▼

The most common issue consumers report about Premier Account Management is "Took or threatened to take negative or legal action", specifically "Used obscene, profane, or other abusive language". This is based on 37 complaints filed with the CFPB.

Are complaints against Premier Account Management increasing or decreasing? ▼

Complaints against Premier Account Management are rising. The company received 34 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Premier Account Management's reputation grade? ▼

Premier Account Management has a reputation grade of B (score: 74.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Premier Account Management respond to consumer complaints? ▼

Premier Account Management has a 100% timely response rate to CFPB complaints.

In how many states does Premier Account Management operate? ▼

Premier Account Management has received CFPB complaints from consumers in 19 states, with the most complaints from Arizona (5 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.