This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 37 complaints

Premier Account Management - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade D.

Complaints by issue type

What consumers report about Premier Account Management

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record premier-account-management Premier Account Management

Grade D · 37 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 37
  • GRADE D
  • 12MO 34
  • STATES 19
  • TIMELY 100%
  • ISSUE Took or threatened to take…
  • RANK #1,399
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Bursey & Associates, P.C. (37 complaints)

Bursey & Associates, P.C.Bursey & Associates, P.C.37C & M Associates Group, Inc.C & M Associates Group, Inc.37Coastal Credit, LLCCoastal Credit, LLC37Credit Bureau of Jamestown, Inc.Credit Bureau of Jamestown, …37Premier Account Management (this)Premier Account Management (…37
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Premier Account Management's 37 CFPB complaints sit next to Bursey & Associates, P.C. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 37 complaints break down

Every complaint issue type on record for Premier Account Management, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.9/100
Premier Account Management

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
37
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Premier Account Management spreads filings across 19 states - Arizona leads at only 13.5%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Arizona still leads at 13.5% across 19 states
Seasonal peak
2014-01 8.6%
8–15% band · 3 filings
Corpus ranks
#1,399 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Premier Account Management compare to its peers?

How does Premier Account Management compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Premier Account Management National average
Complaints (last 12 mo)lower is better
34
19
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Premier Account Management a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%5%10%15%20%25% Timely response rate (%) Dispute rate (%) Premier Account Management vs. 7 similar-volume peers, by response speed and dispute rate North State Acceptance, LLCQUALITY ACCEPTANCE LLCMutual Financial PartnersMedical Financial Services, Inc.Greene & Cooper Collections LLCFulton Friedman & Gullace LLPCredit Bureau of Jamestown, Inc.
Source: CFPB Consumer Complaint Database

Premier Account Management's complaint volume in context

Premier Account Management vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

37 74th percentile higher than 74% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Premier Account Management 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2013-12 2017-04

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
35
Communication tactics
1
Threatened to contact someone or share information improperly
1

Where do complaints against Premier Account Management come from?

Premier Account Management's own per-state count, not a national baseline.

Top states by complaints against Premier Account Management

Across 19 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Premier Account Management: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 37.

4 peers

Know your rights before responding to Premier Account Management: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.