This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 3 complaints

Preferred Capital Funding of Illinois, LLC — Debt Collector Complaint Profile

CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Preferred Capital Funding of Illinois, LLC

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 39.8/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Preferred Capital Funding of Illinois, LLC?

Preferred Capital Funding of Illinois, LLC has accumulated 3 total CFPB complaints across 2 states, with 1 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 33.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 33% timely-response rate against a 100% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 2 states, led by South Carolina with 1 and Illinois with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 39.8/100 places Preferred Capital Funding of Illinois, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

3

All-time across CCDB intake

Last 12 months

1

33.3% of total history

Rising ↑

States active

2

Distinct state filings

Timely response rate

33%

Within CFPB SLA window

Consumer disputes

100%

After company response

Reputation grade

F

39.8/100 composite

Response-quality profile

How Preferred Capital Funding of Illinois, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 33.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 100.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Preferred Capital Funding of Illinois, LLC compare to its peers?

How does Preferred Capital Funding of Illinois, LLC compare? Versus a peer and the national average across 60+ high-volume collectors
Preferred Capital Fund… National average
Complaints (last 12 mo)lower is better
1
22,938
250
Timely-response ratehigher is better
33%
100%
91%
Consumer-dispute ratelower is better
100%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2016-08 2026-02

Top Consumer Issues

Took or threatened to take negative or legal action1 (%)
Written notification about debt1 (%)
Taking/threatening an illegal action1 (%)

Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 1
Written notification about debt Didn't receive enough information to verify debt 1
Taking/threatening an illegal action Sued where didn't live/sign for debt 1

Where do complaints against Preferred Capital Funding of Illinois, LLC come from?

The states where consumers have filed the most CFPB complaints against Preferred Capital Funding of Illinois, LLC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Preferred Capital Funding of Illinois, LLC

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Preferred Capital Funding of Illinois, LLC?

The most common issue consumers report about Preferred Capital Funding of Illinois, LLC is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 3 complaints filed with the CFPB.

Are complaints against Preferred Capital Funding of Illinois, LLC increasing or decreasing?

Complaints against Preferred Capital Funding of Illinois, LLC are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Preferred Capital Funding of Illinois, LLC's reputation grade?

Preferred Capital Funding of Illinois, LLC has a reputation grade of F (score: 39.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Preferred Capital Funding of Illinois, LLC respond to consumer complaints?

Preferred Capital Funding of Illinois, LLC has a 33% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.

In how many states does Preferred Capital Funding of Illinois, LLC operate?

Preferred Capital Funding of Illinois, LLC has received CFPB complaints from consumers in 2 states, with the most complaints from South Carolina (1 complaints).

What can I do if Preferred Capital Funding of Illinois, LLC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Preferred Capital Funding of Illinois, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial