Total CFPB complaints
22
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 22 complaints
Portnoff Law Associates, Ltd. — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Portnoff Law Associates, Ltd.
- Written notification about debt
Written notification about debt
5 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- False statements or representation
False statements or representation
4 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
4 complaints
- Communication tactics
Communication tactics
2 complaints
D
Grade D · 59.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Portnoff Law Associates, Ltd.?
Portnoff Law Associates, Ltd. has accumulated 22 total CFPB complaints across 2 states, with 7 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 31.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Pennsylvania with 20 and Virginia with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.1/100 places Portnoff Law Associates, Ltd. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
7
31.8% of total history
Rising ↑
States active
2
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Reputation grade
D
59.1/100 composite
Response-quality profile
How Portnoff Law Associates, Ltd. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Portnoff Law Associates, Ltd. compare to its peers?
Portnoff Law Associate… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-07 2026-01
Top Consumer Issues
Written notification about debt5 (%)
Attempts to collect debt not owed4 (%)
False statements or representation4 (%)
Took or threatened to take negative or legal action4 (%)
Communication tactics2 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against Portnoff Law Associates, Ltd. come from?
The states where consumers have filed the most CFPB complaints against Portnoff Law Associates, Ltd.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Portnoff Law Associates, Ltd.
Across 2 states with at least one filing
- Pennsylvania
Pennsylvania
20 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Portnoff Law Associates, Ltd.? ▼
The most common issue consumers report about Portnoff Law Associates, Ltd. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 22 complaints filed with the CFPB.
Are complaints against Portnoff Law Associates, Ltd. increasing or decreasing? ▼
Complaints against Portnoff Law Associates, Ltd. are rising. The company received 7 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Portnoff Law Associates, Ltd.'s reputation grade? ▼
Portnoff Law Associates, Ltd. has a reputation grade of D (score: 59.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Portnoff Law Associates, Ltd. respond to consumer complaints? ▼
Portnoff Law Associates, Ltd. has a 95% timely response rate to CFPB complaints.
In how many states does Portnoff Law Associates, Ltd. operate? ▼
Portnoff Law Associates, Ltd. has received CFPB complaints from consumers in 2 states, with the most complaints from Pennsylvania (20 complaints).
What can I do if Portnoff Law Associates, Ltd. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Portnoff Law Associates, Ltd. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |