Total CFPB complaints
173
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 173 complaints
Pollack & Rosen, P.A. — Debt Collector Complaint Profile
CFPB complaint profile across 17 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Pollack & Rosen, P.A.
- Attempts to collect debt not owed
Attempts to collect debt not owed
41 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
35 complaints
- Written notification about debt
Written notification about debt
29 complaints
- False statements or representation
False statements or representation
26 complaints
D
Grade D · 57.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Pollack & Rosen, P.A.?
Pollack & Rosen, P.A. has accumulated 173 total CFPB complaints across 17 states, with 52 filed in the most recent 12 months against 121 historical complaints before that window. The trailing-12-month volume represents 30.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 91% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 17 states, led by Florida with 130 and Georgia with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.1/100 places Pollack & Rosen, P.A. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
52
30.1% of total history
Rising ↑
States active
17
Distinct state filings
Timely response rate
91%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
D
57.1/100 composite
Response-quality profile
How Pollack & Rosen, P.A. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 91.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 33.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 30.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Pollack & Rosen, P.A. compare to its peers?
Pollack & Rosen, P.A. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-12 2026-03
Top Consumer Issues
Attempts to collect debt not owed41 (%)
Written notification about debt29 (%)
False statements or representation26 (%)
Took or threatened to take negative or legal action35 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 26 |
| Written notification about debt | Didn't receive enough information to verify debt | 20 |
| False statements or representation | Attempted to collect wrong amount | 20 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 18 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 12 |
| Written notification about debt | Didn't receive notice of right to dispute | 9 |
| Attempts to collect debt not owed | Debt was result of identity theft | 8 |
| Attempts to collect debt not owed | Debt was paid | 7 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 6 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
Where do complaints against Pollack & Rosen, P.A. come from?
The states where consumers have filed the most CFPB complaints against Pollack & Rosen, P.A.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Pollack & Rosen, P.A.
Across 17 states with at least one filing
- Florida
Florida
130 complaints
- Georgia 11
Georgia
11 complaints
- California 5
California
5 complaints
- New York 4
New York
4 complaints
- Virginia 3
Virginia
3 complaints
- Colorado 3
Colorado
3 complaints
- New Jersey 2
New Jersey
2 complaints
- Utah 2
Utah
2 complaints
Frequently Asked Questions
What is the most common complaint against Pollack & Rosen, P.A.? ▼
The most common issue consumers report about Pollack & Rosen, P.A. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 173 complaints filed with the CFPB.
Are complaints against Pollack & Rosen, P.A. increasing or decreasing? ▼
Complaints against Pollack & Rosen, P.A. are rising. The company received 52 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Pollack & Rosen, P.A.'s reputation grade? ▼
Pollack & Rosen, P.A. has a reputation grade of D (score: 57.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Pollack & Rosen, P.A. respond to consumer complaints? ▼
Pollack & Rosen, P.A. has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does Pollack & Rosen, P.A. operate? ▼
Pollack & Rosen, P.A. has received CFPB complaints from consumers in 17 states, with the most complaints from Florida (130 complaints).
What can I do if Pollack & Rosen, P.A. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Pollack & Rosen, P.A. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |