This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 179 complaints

Pollack & Rosen, P.A. - Debt Collector Complaint Profile

CFPB complaint profile across 18 states, reputation grade D.

Complaints by issue type

What consumers report about Pollack & Rosen, P.A.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 57.1/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Pollack & Rosen, P.A. ranks ahead of 32% of the 5,283 collectors PlainCollector grades - 68% keep a cleaner CFPB record, on 179 all-time complaints and a 91% timely-response rate.

32nd pct
reputation rank of 5,283 graded collectors
179
CFPB complaints, all-time
91%
answered inside the CFPB window
45
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Pollack & Rosen, P.A.?

Pollack & Rosen, P.A. has accumulated 179 total CFPB complaints across 18 states, with 45 filed in the most recent 12 months against 134 historical complaints before that window. The trailing-12-month volume represents 25.1% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 91% timely-response rate against a 17% consumer-dispute-after-response rate.

Complaints have been recorded across 18 states, led by Florida with 136 and Georgia with 11. Normalized against the full CFPB collector database, the reputation score of 57.1/100 places Pollack & Rosen, P.A. in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

179

mid-volume (CCDB)

Last 12 months

45

25.1% of all-time complaints

Stable →

States active

18

regional footprint

Timely response rate

91%

good band

Consumer disputes

17%

average (vertical avg ~19%)

Reputation grade

D

57.1/100 composite

How does Pollack & Rosen, P.A.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

57 32nd percentile higher than 32% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Pollack & Rosen, P.A. versus the debt-collection vertical average.

Timely response within SLA 91.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 16.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 32.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Pollack & Rosen, P.A. compare to its peers?

How does Pollack & Rosen, P.A. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Pollack & Rosen, P.A. National average
Complaints (last 12 mo)lower is better
45
27
268
Timely-response ratehigher is better
91%
56%
91%
Consumer-dispute ratelower is better
17%
13%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-11 2019-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 45
Took or threatened to take negative or legal action - 42
Written notification about debt - 31
False statements or representation - 28
Communication tactics - 10
Cont'd attempts collect debt not owed - 5
Electronic communications - 5
Taking/threatening an illegal action - 5
Disclosure verification of debt - 4
Threatened to contact someone or share information improperly - 3

Where do complaints against Pollack & Rosen, P.A. come from?

Pollack & Rosen, P.A.'s own per-state count, not a national baseline.

Top states by complaints against Pollack & Rosen, P.A.

Across 18 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Pollack & Rosen, P.A. contacts you

A grade of D signals how Pollack & Rosen, P.A.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Pollack & Rosen, P.A. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Pollack & Rosen, P.A. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Pollack & Rosen, P.A.? ▼

The most common issue consumers report about Pollack & Rosen, P.A. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 179 complaints filed with the CFPB.

Are complaints against Pollack & Rosen, P.A. increasing or decreasing? ▼

Complaints against Pollack & Rosen, P.A. have been stable. The company received 45 complaints in the last 12 months.

What is Pollack & Rosen, P.A.'s reputation grade? ▼

Pollack & Rosen, P.A. has a reputation grade of D (score: 57.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Pollack & Rosen, P.A. respond to consumer complaints? ▼

Pollack & Rosen, P.A. has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Pollack & Rosen, P.A. operate? ▼

Pollack & Rosen, P.A. has received CFPB complaints from consumers in 18 states, with the most complaints from Florida (136 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.