Total CFPB complaints
36
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 36 complaints
PMT Solutions, LLC. — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about PMT Solutions, LLC.
- Communication tactics
Communication tactics
10 complaints
- Written notification about debt
Written notification about debt
8 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
8 complaints
- False statements or representation
False statements or representation
5 complaints
- Electronic communications 1
Electronic communications
1 complaints
F
Grade F · 42.1/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about PMT Solutions, LLC.?
PMT Solutions, LLC. has accumulated 36 total CFPB complaints across 10 states, with 5 filed in the most recent 12 months against 31 historical complaints before that window. The trailing-12-month volume represents 13.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 19% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Washington with 20 and New Jersey with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 42.1/100 places PMT Solutions, LLC. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
5
13.9% of total history
Rising ↑
States active
10
Distinct state filings
Timely response rate
19%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
42.1/100 composite
Response-quality profile
How PMT Solutions, LLC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 19.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does PMT Solutions, LLC. compare to its peers?
PMT Solutions, LLC. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-09 2025-12
Top Consumer Issues
Communication tactics10 (%)
Written notification about debt8 (%)
Attempts to collect debt not owed8 (%)
False statements or representation5 (%)
Electronic communications1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 6 |
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Electronic communications | Frequent or repeated messages | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
Where do complaints against PMT Solutions, LLC. come from?
The states where consumers have filed the most CFPB complaints against PMT Solutions, LLC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against PMT Solutions, LLC.
Across 10 states with at least one filing
- Washington
Washington
20 complaints
- New Jersey 5
New Jersey
5 complaints
- Texas 3
Texas
3 complaints
- Virginia 1
Virginia
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- New York 1
New York
1 complaints
- Georgia 1
Georgia
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against PMT Solutions, LLC.? ▼
The most common issue consumers report about PMT Solutions, LLC. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 36 complaints filed with the CFPB.
Are complaints against PMT Solutions, LLC. increasing or decreasing? ▼
Complaints against PMT Solutions, LLC. are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is PMT Solutions, LLC.'s reputation grade? ▼
PMT Solutions, LLC. has a reputation grade of F (score: 42.1/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does PMT Solutions, LLC. respond to consumer complaints? ▼
PMT Solutions, LLC. has a 19% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does PMT Solutions, LLC. operate? ▼
PMT Solutions, LLC. has received CFPB complaints from consumers in 10 states, with the most complaints from Washington (20 complaints).
What can I do if PMT Solutions, LLC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If PMT Solutions, LLC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |