Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
Pioneer Credit Company, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Pioneer Credit Company, Inc
- Communication tactics
Communication tactics
6 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
B
Grade B · 73.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Pioneer Credit Company, Inc?
Pioneer Credit Company, Inc has accumulated 14 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 14 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by South Carolina with 3 and Louisiana with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 73.9/100 places Pioneer Credit Company, Inc in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
9%
After company response
Reputation grade
B
73.9/100 composite
Response-quality profile
How Pioneer Credit Company, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 18.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Pioneer Credit Company, Inc compare to its peers?
Pioneer Credit Company… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-10 2018-03
Top Consumer Issues
Communication tactics6 (%)
Attempts to collect debt not owed1 (%)
Cont'd attempts collect debt not owed3 (%)
Improper contact or sharing of info1 (%)
False statements or representation1 (%)
Disclosure verification of debt1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| False statements or representation | Indicated committed crime not paying | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
Where do complaints against Pioneer Credit Company, Inc come from?
The states where consumers have filed the most CFPB complaints against Pioneer Credit Company, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Pioneer Credit Company, Inc
Across 7 states with at least one filing
- South Carolina
South Carolina
3 complaints
- Louisiana
Louisiana
3 complaints
- Georgia
Georgia
2 complaints
- Kentucky
Kentucky
2 complaints
- Texas
Texas
2 complaints
- Utah 1
Utah
1 complaints
- Mississippi 1
Mississippi
1 complaints
Frequently Asked Questions
What is the most common complaint against Pioneer Credit Company, Inc? ▼
The most common issue consumers report about Pioneer Credit Company, Inc is "Communication tactics", specifically "Frequent or repeated calls". This is based on 14 complaints filed with the CFPB.
Are complaints against Pioneer Credit Company, Inc increasing or decreasing? ▼
Complaints against Pioneer Credit Company, Inc have been stable. The company received 0 complaints in the last 12 months.
What is Pioneer Credit Company, Inc's reputation grade? ▼
Pioneer Credit Company, Inc has a reputation grade of B (score: 73.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Pioneer Credit Company, Inc respond to consumer complaints? ▼
Pioneer Credit Company, Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.
In how many states does Pioneer Credit Company, Inc operate? ▼
Pioneer Credit Company, Inc has received CFPB complaints from consumers in 7 states, with the most complaints from South Carolina (3 complaints).
What can I do if Pioneer Credit Company, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Pioneer Credit Company, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |