Total CFPB complaints
28
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 28 complaints
Pioneer Capital Solutions Inc — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Pioneer Capital Solutions Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
17 complaints
- Cont'd attempts collect debt not owed 5
Cont'd attempts collect debt not owed
5 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
D
Grade D · 56.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Pioneer Capital Solutions Inc?
Pioneer Capital Solutions Inc has accumulated 28 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 28 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 75% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Georgia with 11 and New York with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.5/100 places Pioneer Capital Solutions Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
11
Distinct state filings
Timely response rate
75%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
D
56.5/100 composite
Response-quality profile
How Pioneer Capital Solutions Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Pioneer Capital Solutions Inc compare to its peers?
Pioneer Capital Soluti… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-03 2023-05
Top Consumer Issues
Attempts to collect debt not owed17 (%)
Cont'd attempts collect debt not owed5 (%)
Written notification about debt2 (%)
Disclosure verification of debt1 (%)
Communication tactics1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 8 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 1 |
| Communication tactics | Threatened to take legal action | 1 |
Where do complaints against Pioneer Capital Solutions Inc come from?
The states where consumers have filed the most CFPB complaints against Pioneer Capital Solutions Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Pioneer Capital Solutions Inc
Across 11 states with at least one filing
- Georgia
Georgia
11 complaints
- New York 3
New York
3 complaints
- California 3
California
3 complaints
- Minnesota 3
Minnesota
3 complaints
- Texas 2
Texas
2 complaints
- Washington 1
Washington
1 complaints
- Michigan 1
Michigan
1 complaints
- Maryland 1
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against Pioneer Capital Solutions Inc? ▼
The most common issue consumers report about Pioneer Capital Solutions Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 28 complaints filed with the CFPB.
Are complaints against Pioneer Capital Solutions Inc increasing or decreasing? ▼
Complaints against Pioneer Capital Solutions Inc have been stable. The company received 0 complaints in the last 12 months.
What is Pioneer Capital Solutions Inc's reputation grade? ▼
Pioneer Capital Solutions Inc has a reputation grade of D (score: 56.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Pioneer Capital Solutions Inc respond to consumer complaints? ▼
Pioneer Capital Solutions Inc has a 75% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Pioneer Capital Solutions Inc operate? ▼
Pioneer Capital Solutions Inc has received CFPB complaints from consumers in 11 states, with the most complaints from Georgia (11 complaints).
What can I do if Pioneer Capital Solutions Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Pioneer Capital Solutions Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |