Total CFPB complaints
89
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 89 complaints
Pinnacle Asset Management, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 31 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Pinnacle Asset Management, LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
22 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
10 complaints
- Disclosure verification of debt
Disclosure verification of debt
9 complaints
- Improper contact or sharing of info 8
Improper contact or sharing of info
8 complaints
- Communication tactics 7
Communication tactics
7 complaints
- Attempts to collect debt not owed 5
Attempts to collect debt not owed
5 complaints
F
Grade F · 40.0/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Pinnacle Asset Management, LLC?
Pinnacle Asset Management, LLC has accumulated 89 total CFPB complaints across 31 states, with 0 filed in the most recent 12 months against 89 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 27% timely-response rate against a 3% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 31 states, led by Texas with 16 and California with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 40.0/100 places Pinnacle Asset Management, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
31
Distinct state filings
Timely response rate
27%
Within CFPB SLA window
Consumer disputes
3%
After company response
Reputation grade
F
40.0/100 composite
Response-quality profile
How Pinnacle Asset Management, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 27.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 5.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 55.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Pinnacle Asset Management, LLC compare to its peers?
Pinnacle Asset Managem… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-06 2021-07
Top Consumer Issues
Cont'd attempts collect debt not owed22 (%)
Disclosure verification of debt9 (%)
Attempts to collect debt not owed5 (%)
Taking/threatening an illegal action10 (%)
Improper contact or sharing of info8 (%)
Communication tactics7 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 16 |
| Disclosure verification of debt | Not given enough info to verify debt | 9 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 5 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 5 |
| Improper contact or sharing of info | Talked to a third party about my debt | 4 |
| Improper contact or sharing of info | Contacted employer after asked not to | 4 |
| Communication tactics | Frequent or repeated calls | 4 |
| Communication tactics | Threatened to take legal action | 3 |
Where do complaints against Pinnacle Asset Management, LLC come from?
The states where consumers have filed the most CFPB complaints against Pinnacle Asset Management, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Pinnacle Asset Management, LLC
Across 31 states with at least one filing
- Texas
Texas
16 complaints
- California
California
8 complaints
- Florida
Florida
7 complaints
- Pennsylvania 5
Pennsylvania
5 complaints
- Michigan 4
Michigan
4 complaints
- New Jersey 4
New Jersey
4 complaints
- Nevada 4
Nevada
4 complaints
- Maryland 3
Maryland
3 complaints
Frequently Asked Questions
What is the most common complaint against Pinnacle Asset Management, LLC? ▼
The most common issue consumers report about Pinnacle Asset Management, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 89 complaints filed with the CFPB.
Are complaints against Pinnacle Asset Management, LLC increasing or decreasing? ▼
Complaints against Pinnacle Asset Management, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Pinnacle Asset Management, LLC's reputation grade? ▼
Pinnacle Asset Management, LLC has a reputation grade of F (score: 40.0/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Pinnacle Asset Management, LLC respond to consumer complaints? ▼
Pinnacle Asset Management, LLC has a 27% timely response rate to CFPB complaints. Consumers disputed the company's response in 3% of cases.
In how many states does Pinnacle Asset Management, LLC operate? ▼
Pinnacle Asset Management, LLC has received CFPB complaints from consumers in 31 states, with the most complaints from Texas (16 complaints).
What can I do if Pinnacle Asset Management, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Pinnacle Asset Management, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |