Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
Pinebrook Holdings, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Pinebrook Holdings, LLC
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
2 complaints
- Communication tactics
Communication tactics
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
A
Grade A · 77.2/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
What do CFPB complaints reveal about Pinebrook Holdings, LLC?
Pinebrook Holdings, LLC has accumulated 12 total CFPB complaints across 8 states, with 2 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 16.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Talked to a third-party about your debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Louisiana with 3 and Missouri with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 77.2/100 places Pinebrook Holdings, LLC in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
16.7% of total history
Falling ↓
States active
8
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
A
77.2/100 composite
Response-quality profile
How Pinebrook Holdings, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Pinebrook Holdings, LLC compare to its peers?
Pinebrook Holdings, LL… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-05 2026-01
Top Consumer Issues
Threatened to contact someone or share information improperly3 (%)
Attempts to collect debt not owed3 (%)
Taking/threatening an illegal action2 (%)
Took or threatened to take negative or legal action1 (%)
Communication tactics2 (%)
False statements or representation1 (%)
Most common issue: Threatened to contact someone or share information improperly — Talked to a third-party about your debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Communication tactics | Called before 8am or after 9pm | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against Pinebrook Holdings, LLC come from?
The states where consumers have filed the most CFPB complaints against Pinebrook Holdings, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Pinebrook Holdings, LLC
Across 8 states with at least one filing
- Louisiana
Louisiana
3 complaints
- Missouri
Missouri
2 complaints
- Wisconsin 1
Wisconsin
1 complaints
- New Mexico 1
New Mexico
1 complaints
- Utah 1
Utah
1 complaints
- Illinois 1
Illinois
1 complaints
- Delaware 1
Delaware
1 complaints
- Kentucky 1
Kentucky
1 complaints
Frequently Asked Questions
What is the most common complaint against Pinebrook Holdings, LLC? ▼
The most common issue consumers report about Pinebrook Holdings, LLC is "Threatened to contact someone or share information improperly", specifically "Talked to a third-party about your debt". This is based on 12 complaints filed with the CFPB.
Are complaints against Pinebrook Holdings, LLC increasing or decreasing? ▼
Complaints against Pinebrook Holdings, LLC are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.
What is Pinebrook Holdings, LLC's reputation grade? ▼
Pinebrook Holdings, LLC has a reputation grade of A (score: 77.2/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
Does Pinebrook Holdings, LLC respond to consumer complaints? ▼
Pinebrook Holdings, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Pinebrook Holdings, LLC operate? ▼
Pinebrook Holdings, LLC has received CFPB complaints from consumers in 8 states, with the most complaints from Louisiana (3 complaints).
What can I do if Pinebrook Holdings, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Pinebrook Holdings, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |