Total CFPB complaints
6
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 6 complaints
Personal Cash Loans of SC, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Personal Cash Loans of SC, Inc.
- Communication tactics
Communication tactics
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
B
Grade B · 69.1/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Personal Cash Loans of SC, Inc.?
Personal Cash Loans of SC, Inc. has accumulated 6 total CFPB complaints across 3 states, with 1 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 16.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "You told them to stop contacting you, but they keep trying", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Georgia with 3 and South Carolina with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 69.1/100 places Personal Cash Loans of SC, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
16.7% of total history
Falling ↓
States active
3
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
B
69.1/100 composite
Response-quality profile
How Personal Cash Loans of SC, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Personal Cash Loans of SC, Inc. compare to its peers?
Personal Cash Loans of… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-12 2025-05
Top Consumer Issues
Communication tactics3 (%)
Threatened to contact someone or share information improperly1 (%)
Attempts to collect debt not owed2 (%)
Most common issue: Communication tactics — You told them to stop contacting you, but they keep trying
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
Where do complaints against Personal Cash Loans of SC, Inc. come from?
The states where consumers have filed the most CFPB complaints against Personal Cash Loans of SC, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Personal Cash Loans of SC, Inc.
Across 3 states with at least one filing
- Georgia
Georgia
3 complaints
- South Carolina
South Carolina
2 complaints
- Connecticut 1
Connecticut
1 complaints
Frequently Asked Questions
What is the most common complaint against Personal Cash Loans of SC, Inc.? ▼
The most common issue consumers report about Personal Cash Loans of SC, Inc. is "Communication tactics", specifically "You told them to stop contacting you, but they keep trying". This is based on 6 complaints filed with the CFPB.
Are complaints against Personal Cash Loans of SC, Inc. increasing or decreasing? ▼
Complaints against Personal Cash Loans of SC, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Personal Cash Loans of SC, Inc.'s reputation grade? ▼
Personal Cash Loans of SC, Inc. has a reputation grade of B (score: 69.1/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Personal Cash Loans of SC, Inc. respond to consumer complaints? ▼
Personal Cash Loans of SC, Inc. has a 100% timely response rate to CFPB complaints.
In how many states does Personal Cash Loans of SC, Inc. operate? ▼
Personal Cash Loans of SC, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from Georgia (3 complaints).
What can I do if Personal Cash Loans of SC, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Personal Cash Loans of SC, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |