This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 213 complaints

PDQ Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade F.

Complaints by issue type

What consumers report about PDQ Services, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 39.6/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: PDQ Services, Inc. ranks ahead of 3% of the 5,283 collectors PlainCollector grades - 97% keep a cleaner CFPB record, on 213 all-time complaints and a 58% timely-response rate.

3rd pct
reputation rank of 5,283 graded collectors
213
CFPB complaints, all-time
58%
answered inside the CFPB window
16
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about PDQ Services, Inc.?

PDQ Services, Inc. has accumulated 213 total CFPB complaints across 19 states, with 16 filed in the most recent 12 months against 197 historical complaints before that window. The trailing-12-month volume represents 7.5% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 58% timely-response rate against a 38% consumer-dispute-after-response rate.

Complaints have been recorded across 19 states, led by Georgia with 185 and Florida with 5. Normalized against the full CFPB collector database, the reputation score of 39.6/100 places PDQ Services, Inc. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

213

mid-volume (CCDB)

Last 12 months

16

7.5% of all-time complaints

Falling ↓

States active

19

regional footprint

Timely response rate

58%

below sla band

Consumer disputes

38%

high (vertical avg ~19%)

Reputation grade

F

39.6/100 composite

How does PDQ Services, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

40 Bottom 3% higher than 3% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). This entry sits in this band. 40–50: 583 graded collectors (11%). Above this entry. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

PDQ Services, Inc. versus the debt-collection vertical average.

Timely response within SLA 58.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 38.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 33.9%

Share of US states + territories with at least one filed complaint against this collector.

How does PDQ Services, Inc. compare to its peers?

How does PDQ Services, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
PDQ Services, Inc. National average
Complaints (last 12 mo)lower is better
16
0
268
Timely-response ratehigher is better
58%
92%
91%
Consumer-dispute ratelower is better
38%
16%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-12 2019-09

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 89
Written notification about debt - 41
False statements or representation - 25
Cont'd attempts collect debt not owed - 20
Disclosure verification of debt - 18
Took or threatened to take negative or legal action - 13
Communication tactics - 3
Improper contact or sharing of info - 2
Threatened to contact someone or share information improperly - 1
Taking/threatening an illegal action - 1

Where do complaints against PDQ Services, Inc. come from?

PDQ Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against PDQ Services, Inc.

Across 19 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if PDQ Services, Inc. contacts you

A grade of F signals how PDQ Services, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really PDQ Services, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how PDQ Services, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against PDQ Services, Inc.? ▼

The most common issue consumers report about PDQ Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 213 complaints filed with the CFPB.

Are complaints against PDQ Services, Inc. increasing or decreasing? ▼

Complaints against PDQ Services, Inc. are falling. The company received 16 complaints in the last 12 months, showing improvement over prior periods.

What is PDQ Services, Inc.'s reputation grade? ▼

PDQ Services, Inc. has a reputation grade of F (score: 39.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does PDQ Services, Inc. respond to consumer complaints? ▼

PDQ Services, Inc. has a 58% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.

In how many states does PDQ Services, Inc. operate? ▼

PDQ Services, Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from Georgia (185 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.