Total CFPB complaints
212
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 212 complaints
PDQ Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 19 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about PDQ Services, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
87 complaints
- Written notification about debt
Written notification about debt
40 complaints
- False statements or representation 25
False statements or representation
25 complaints
- Disclosure verification of debt 15
Disclosure verification of debt
15 complaints
- Cont'd attempts collect debt not owed 15
Cont'd attempts collect debt not owed
15 complaints
- Took or threatened to take negative or legal action 13
Took or threatened to take negative or legal action
13 complaints
F
Grade F · 39.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about PDQ Services, Inc.?
PDQ Services, Inc. has accumulated 212 total CFPB complaints across 19 states, with 22 filed in the most recent 12 months against 190 historical complaints before that window. The trailing-12-month volume represents 10.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 58% timely-response rate against a 38% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 19 states, led by Georgia with 184 and Florida with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 39.6/100 places PDQ Services, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
22
10.4% of total history
Rising ↑
States active
19
Distinct state filings
Timely response rate
58%
Within CFPB SLA window
Consumer disputes
38%
After company response
Reputation grade
F
39.6/100 composite
Response-quality profile
How PDQ Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 58.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 76.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 33.9%
Share of US states + territories with at least one filed complaint against this collector.
How does PDQ Services, Inc. compare to its peers?
PDQ Services, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-09 2026-02
Top Consumer Issues
Attempts to collect debt not owed87 (%)
Written notification about debt40 (%)
False statements or representation25 (%)
Disclosure verification of debt15 (%)
Took or threatened to take negative or legal action13 (%)
Cont'd attempts collect debt not owed15 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 52 |
| Written notification about debt | Didn't receive enough information to verify debt | 29 |
| Attempts to collect debt not owed | Debt was result of identity theft | 28 |
| False statements or representation | Attempted to collect wrong amount | 25 |
| Disclosure verification of debt | Not given enough info to verify debt | 15 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 13 |
| Written notification about debt | Didn't receive notice of right to dispute | 11 |
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Attempts to collect debt not owed | Debt was paid | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 7 |
Where do complaints against PDQ Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against PDQ Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against PDQ Services, Inc.
Across 19 states with at least one filing
- Georgia
Georgia
184 complaints
- Florida 5
Florida
5 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
- Illinois 2
Illinois
2 complaints
- Virginia 2
Virginia
2 complaints
- New York 2
New York
2 complaints
- Texas 2
Texas
2 complaints
- District of Columbia 1
District of Columbia
1 complaints
Frequently Asked Questions
What is the most common complaint against PDQ Services, Inc.? ▼
The most common issue consumers report about PDQ Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 212 complaints filed with the CFPB.
Are complaints against PDQ Services, Inc. increasing or decreasing? ▼
Complaints against PDQ Services, Inc. are rising. The company received 22 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is PDQ Services, Inc.'s reputation grade? ▼
PDQ Services, Inc. has a reputation grade of F (score: 39.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does PDQ Services, Inc. respond to consumer complaints? ▼
PDQ Services, Inc. has a 58% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.
In how many states does PDQ Services, Inc. operate? ▼
PDQ Services, Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from Georgia (184 complaints).
What can I do if PDQ Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If PDQ Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |