This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 1 complaints

Paula G Kaplan Esq — Debt Collector Complaint Profile

CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Paula G Kaplan Esq

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 48.6/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Paula G Kaplan Esq?

Paula G Kaplan Esq has accumulated 1 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 1 states, led by New Jersey with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 48.6/100 places Paula G Kaplan Esq in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

1

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Falling ↓

States active

1

Distinct state filings

Timely response rate

0%

Within CFPB SLA window

Reputation grade

F

48.6/100 composite

Response-quality profile

How Paula G Kaplan Esq performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 0.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 1.8%

Share of US states + territories with at least one filed complaint against this collector.

How does Paula G Kaplan Esq compare to its peers?

How does Paula G Kaplan Esq compare? Versus a peer and the national average across 60+ high-volume collectors
Paula G Kaplan Esq National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
0%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-06 2024-06

Top Consumer Issues

Took or threatened to take negative or legal action1 (%)

Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action Threatened to sue you for very old debt 1

Where do complaints against Paula G Kaplan Esq come from?

The states where consumers have filed the most CFPB complaints against Paula G Kaplan Esq. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Paula G Kaplan Esq

Across 1 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Paula G Kaplan Esq?

The most common issue consumers report about Paula G Kaplan Esq is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 1 complaints filed with the CFPB.

Are complaints against Paula G Kaplan Esq increasing or decreasing?

Complaints against Paula G Kaplan Esq are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Paula G Kaplan Esq's reputation grade?

Paula G Kaplan Esq has a reputation grade of F (score: 48.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Paula G Kaplan Esq respond to consumer complaints?

Paula G Kaplan Esq has a 0% timely response rate to CFPB complaints.

In how many states does Paula G Kaplan Esq operate?

Paula G Kaplan Esq has received CFPB complaints from consumers in 1 states, with the most complaints from New Jersey (1 complaints).

What can I do if Paula G Kaplan Esq is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Paula G Kaplan Esq violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial