This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 448 complaints

Patient Accounting Service Center - Debt Collector Complaint Profile

CFPB complaint profile across 37 states, reputation grade D.

Complaints by issue type

What consumers report about Patient Accounting Service Center

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 54.4/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Patient Accounting Service Center ranks ahead of 24% of the 5,283 collectors PlainCollector grades - 76% keep a cleaner CFPB record, on 448 all-time complaints and a 90% timely-response rate.

24th pct
reputation rank of 5,283 graded collectors
448
CFPB complaints, all-time
90%
answered inside the CFPB window
99
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Patient Accounting Service Center?

Patient Accounting Service Center has accumulated 448 total CFPB complaints across 37 states, with 99 filed in the most recent 12 months against 349 historical complaints before that window. The trailing-12-month volume represents 22.1% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 90% timely-response rate against a 17% consumer-dispute-after-response rate.

Complaints have been recorded across 37 states, led by California with 99 and Arizona with 61. Normalized against the full CFPB collector database, the reputation score of 54.4/100 places Patient Accounting Service Center in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

448

mid-volume (CCDB)

Last 12 months

99

22.1% of all-time complaints

Stable →

States active

37

multi-region footprint

Timely response rate

90%

good band

Consumer disputes

17%

average (vertical avg ~19%)

Reputation grade

D

54.4/100 composite

How does Patient Accounting Service Center's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

54 Bottom 24% higher than 24% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Patient Accounting Service Center versus the debt-collection vertical average.

Timely response within SLA 90.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.4%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 66.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Patient Accounting Service Center compare to its peers?

How does Patient Accounting Service Center compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Patient Accounting Ser… National average
Complaints (last 12 mo)lower is better
99
98
268
Timely-response ratehigher is better
90%
85%
91%
Consumer-dispute ratelower is better
17%
9%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-04 2020-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 190
Written notification about debt - 74
Communication tactics - 74
False statements or representation - 46
Cont'd attempts collect debt not owed - 27
Took or threatened to take negative or legal action - 15
Disclosure verification of debt - 9
Threatened to contact someone or share information improperly - 7
Improper contact or sharing of info - 3
Electronic communications - 3

Where do complaints against Patient Accounting Service Center come from?

Patient Accounting Service Center's own per-state count, not a national baseline.

Top states by complaints against Patient Accounting Service Center

Across 37 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Patient Accounting Service Center contacts you

A grade of D signals how Patient Accounting Service Center's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Patient Accounting Service Center and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Patient Accounting Service Center ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Patient Accounting Service Center? ▼

The most common issue consumers report about Patient Accounting Service Center is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 448 complaints filed with the CFPB.

Are complaints against Patient Accounting Service Center increasing or decreasing? ▼

Complaints against Patient Accounting Service Center have been stable. The company received 99 complaints in the last 12 months.

What is Patient Accounting Service Center's reputation grade? ▼

Patient Accounting Service Center has a reputation grade of D (score: 54.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Patient Accounting Service Center respond to consumer complaints? ▼

Patient Accounting Service Center has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Patient Accounting Service Center operate? ▼

Patient Accounting Service Center has received CFPB complaints from consumers in 37 states, with the most complaints from California (99 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.