Total CFPB complaints
423
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 423 complaints
Patient Accounting Service Center — Debt Collector Complaint Profile
CFPB complaint profile across 37 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Patient Accounting Service Center
- Attempts to collect debt not owed
Attempts to collect debt not owed
167 complaints
- Written notification about debt 66
Written notification about debt
66 complaints
- Communication tactics 61
Communication tactics
61 complaints
- False statements or representation 40
False statements or representation
40 complaints
- Cont'd attempts collect debt not owed 27
Cont'd attempts collect debt not owed
27 complaints
- Took or threatened to take negative or legal action 12
Took or threatened to take negative or legal action
12 complaints
D
Grade D · 54.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Patient Accounting Service Center?
Patient Accounting Service Center has accumulated 423 total CFPB complaints across 37 states, with 105 filed in the most recent 12 months against 318 historical complaints before that window. The trailing-12-month volume represents 24.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 37 states, led by California with 92 and Arizona with 58, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.4/100 places Patient Accounting Service Center in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
105
24.8% of total history
Rising ↑
States active
37
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
D
54.4/100 composite
Response-quality profile
How Patient Accounting Service Center performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 34.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 66.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Patient Accounting Service Center compare to its peers?
Patient Accounting Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed167 (%)
Written notification about debt66 (%)
Communication tactics61 (%)
False statements or representation40 (%)
Cont'd attempts collect debt not owed27 (%)
Took or threatened to take negative or legal action12 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 90 |
| Attempts to collect debt not owed | Debt was paid | 77 |
| Written notification about debt | Didn't receive enough information to verify debt | 52 |
| Communication tactics | Frequent or repeated calls | 50 |
| False statements or representation | Attempted to collect wrong amount | 40 |
| Written notification about debt | Didn't receive notice of right to dispute | 14 |
| Cont'd attempts collect debt not owed | Debt was paid | 14 |
| Cont'd attempts collect debt not owed | Debt is not mine | 13 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 12 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 11 |
Where do complaints against Patient Accounting Service Center come from?
The states where consumers have filed the most CFPB complaints against Patient Accounting Service Center. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Patient Accounting Service Center
Across 37 states with at least one filing
- California
California
92 complaints
- Arizona
Arizona
58 complaints
- New York
New York
44 complaints
- Texas
Texas
41 complaints
- Florida 20
Florida
20 complaints
- New Jersey 18
New Jersey
18 complaints
- Nevada 14
Nevada
14 complaints
- Pennsylvania 13
Pennsylvania
13 complaints
Frequently Asked Questions
What is the most common complaint against Patient Accounting Service Center? ▼
The most common issue consumers report about Patient Accounting Service Center is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 423 complaints filed with the CFPB.
Are complaints against Patient Accounting Service Center increasing or decreasing? ▼
Complaints against Patient Accounting Service Center are rising. The company received 105 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Patient Accounting Service Center's reputation grade? ▼
Patient Accounting Service Center has a reputation grade of D (score: 54.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Patient Accounting Service Center respond to consumer complaints? ▼
Patient Accounting Service Center has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does Patient Accounting Service Center operate? ▼
Patient Accounting Service Center has received CFPB complaints from consumers in 37 states, with the most complaints from California (92 complaints).
What can I do if Patient Accounting Service Center is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Patient Accounting Service Center violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |