Total CFPB complaints
47
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 47 complaints
Partners Financial Services Inc — Debt Collector Complaint Profile
CFPB complaint profile across 20 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Partners Financial Services Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
13 complaints
- Written notification about debt
Written notification about debt
9 complaints
- False statements or representation
False statements or representation
8 complaints
- Disclosure verification of debt 4
Disclosure verification of debt
4 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
B
Grade B · 66.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Partners Financial Services Inc?
Partners Financial Services Inc has accumulated 47 total CFPB complaints across 20 states, with 0 filed in the most recent 12 months against 47 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 8% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 20 states, led by Texas with 7 and California with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 66.9/100 places Partners Financial Services Inc in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
20
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
8%
After company response
Reputation grade
B
66.9/100 composite
Response-quality profile
How Partners Financial Services Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 16.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 35.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Partners Financial Services Inc compare to its peers?
Partners Financial Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-08 2025-03
Top Consumer Issues
False statements or representation8 (%)
Attempts to collect debt not owed13 (%)
Written notification about debt9 (%)
Disclosure verification of debt4 (%)
Cont'd attempts collect debt not owed4 (%)
Took or threatened to take negative or legal action2 (%)
Communication tactics1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 8 |
| Attempts to collect debt not owed | Debt is not yours | 6 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Attempts to collect debt not owed | Debt was paid | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
Where do complaints against Partners Financial Services Inc come from?
The states where consumers have filed the most CFPB complaints against Partners Financial Services Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Partners Financial Services Inc
Across 20 states with at least one filing
- Texas
Texas
7 complaints
- California
California
7 complaints
- Florida
Florida
6 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
- Missouri 2
Missouri
2 complaints
- Michigan 2
Michigan
2 complaints
- Tennessee 2
Tennessee
2 complaints
- Virginia 2
Virginia
2 complaints
Frequently Asked Questions
What is the most common complaint against Partners Financial Services Inc? ▼
The most common issue consumers report about Partners Financial Services Inc is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 47 complaints filed with the CFPB.
Are complaints against Partners Financial Services Inc increasing or decreasing? ▼
Complaints against Partners Financial Services Inc are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Partners Financial Services Inc's reputation grade? ▼
Partners Financial Services Inc has a reputation grade of B (score: 66.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Partners Financial Services Inc respond to consumer complaints? ▼
Partners Financial Services Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.
In how many states does Partners Financial Services Inc operate? ▼
Partners Financial Services Inc has received CFPB complaints from consumers in 20 states, with the most complaints from Texas (7 complaints).
What can I do if Partners Financial Services Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Partners Financial Services Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |