This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 22 complaints

PARSON BISHOP SERVICES, INC — Debt Collector Complaint Profile

CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about PARSON BISHOP SERVICES, INC

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 65.3/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about PARSON BISHOP SERVICES, INC?

PARSON BISHOP SERVICES, INC has accumulated 22 total CFPB complaints across 13 states, with 0 filed in the most recent 12 months against 22 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 13 states, led by Texas with 3 and North Carolina with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.3/100 places PARSON BISHOP SERVICES, INC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

22

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

13

Distinct state filings

Timely response rate

95%

Within CFPB SLA window

Consumer disputes

25%

After company response

Reputation grade

C

65.3/100 composite

Response-quality profile

How PARSON BISHOP SERVICES, INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 95.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 50.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 23.2%

Share of US states + territories with at least one filed complaint against this collector.

How does PARSON BISHOP SERVICES, INC compare to its peers?

How does PARSON BISHOP SERVICES, INC compare? Versus a peer and the national average across 60+ high-volume collectors
PARSON BISHOP SERVICES… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
95%
100%
91%
Consumer-dispute ratelower is better
25%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2013-09 2022-05

Top Consumer Issues

Attempts to collect debt not owed5 (%)
Cont'd attempts collect debt not owed3 (%)
False statements or representation3 (%)
Written notification about debt3 (%)
Communication tactics5 (%)
Took or threatened to take negative or legal action1 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 4
Cont'd attempts collect debt not owed Debt was paid 3
False statements or representation Attempted to collect wrong amount 3
Written notification about debt Didn't receive enough information to verify debt 2
Communication tactics Used obscene, profane, or other abusive language 2
Communication tactics Frequent or repeated calls 2
Attempts to collect debt not owed Debt was paid 1
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 1
Written notification about debt Didn't receive notice of right to dispute 1
Communication tactics Threatened to take legal action 1

Where do complaints against PARSON BISHOP SERVICES, INC come from?

The states where consumers have filed the most CFPB complaints against PARSON BISHOP SERVICES, INC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against PARSON BISHOP SERVICES, INC

Across 13 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against PARSON BISHOP SERVICES, INC?

The most common issue consumers report about PARSON BISHOP SERVICES, INC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 22 complaints filed with the CFPB.

Are complaints against PARSON BISHOP SERVICES, INC increasing or decreasing?

Complaints against PARSON BISHOP SERVICES, INC have been stable. The company received 0 complaints in the last 12 months.

What is PARSON BISHOP SERVICES, INC's reputation grade?

PARSON BISHOP SERVICES, INC has a reputation grade of C (score: 65.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does PARSON BISHOP SERVICES, INC respond to consumer complaints?

PARSON BISHOP SERVICES, INC has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.

In how many states does PARSON BISHOP SERVICES, INC operate?

PARSON BISHOP SERVICES, INC has received CFPB complaints from consumers in 13 states, with the most complaints from Texas (3 complaints).

What can I do if PARSON BISHOP SERVICES, INC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If PARSON BISHOP SERVICES, INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial