Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
Parnell Law Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Parnell Law Group, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- False statements or representation
False statements or representation
4 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
C
Grade C · 64.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Parnell Law Group, LLC?
Parnell Law Group, LLC has accumulated 12 total CFPB complaints across 3 states, with 5 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 41.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Impersonated attorney, law enforcement, or government official", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Georgia with 7 and Alabama with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.3/100 places Parnell Law Group, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
5
41.7% of total history
Rising ↑
States active
3
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
C
64.3/100 composite
Response-quality profile
How Parnell Law Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Parnell Law Group, LLC compare to its peers?
Parnell Law Group, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-02 2025-11
Top Consumer Issues
False statements or representation4 (%)
Attempts to collect debt not owed5 (%)
Took or threatened to take negative or legal action1 (%)
Written notification about debt1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: False statements or representation — Impersonated attorney, law enforcement, or government official
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Impersonated attorney, law enforcement, or government official | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against Parnell Law Group, LLC come from?
The states where consumers have filed the most CFPB complaints against Parnell Law Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Parnell Law Group, LLC
Across 3 states with at least one filing
- Georgia
Georgia
7 complaints
- Alabama
Alabama
4 complaints
- South Carolina 1
South Carolina
1 complaints
Frequently Asked Questions
What is the most common complaint against Parnell Law Group, LLC? ▼
The most common issue consumers report about Parnell Law Group, LLC is "False statements or representation", specifically "Impersonated attorney, law enforcement, or government official". This is based on 12 complaints filed with the CFPB.
Are complaints against Parnell Law Group, LLC increasing or decreasing? ▼
Complaints against Parnell Law Group, LLC are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Parnell Law Group, LLC's reputation grade? ▼
Parnell Law Group, LLC has a reputation grade of C (score: 64.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Parnell Law Group, LLC respond to consumer complaints? ▼
Parnell Law Group, LLC has a 100% timely response rate to CFPB complaints.
In how many states does Parnell Law Group, LLC operate? ▼
Parnell Law Group, LLC has received CFPB complaints from consumers in 3 states, with the most complaints from Georgia (7 complaints).
What can I do if Parnell Law Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Parnell Law Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |