Total CFPB complaints
7
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 7 complaints
PARK NATIONAL CORPORATION — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about PARK NATIONAL CORPORATION
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- False statements or representation
False statements or representation
2 complaints
D
Grade D · 53.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about PARK NATIONAL CORPORATION?
PARK NATIONAL CORPORATION has accumulated 7 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 57% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Ohio with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.3/100 places PARK NATIONAL CORPORATION in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
1
Distinct state filings
Timely response rate
57%
Within CFPB SLA window
Reputation grade
D
53.3/100 composite
Response-quality profile
How PARK NATIONAL CORPORATION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 57.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does PARK NATIONAL CORPORATION compare to its peers?
PARK NATIONAL CORPORAT… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-12 2021-12
Top Consumer Issues
Attempts to collect debt not owed5 (%)
False statements or representation2 (%)
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against PARK NATIONAL CORPORATION come from?
The states where consumers have filed the most CFPB complaints against PARK NATIONAL CORPORATION. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against PARK NATIONAL CORPORATION
Across 1 states with at least one filing
- Ohio
Ohio
7 complaints
Frequently Asked Questions
What is the most common complaint against PARK NATIONAL CORPORATION? ▼
The most common issue consumers report about PARK NATIONAL CORPORATION is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 7 complaints filed with the CFPB.
Are complaints against PARK NATIONAL CORPORATION increasing or decreasing? ▼
Complaints against PARK NATIONAL CORPORATION have been stable. The company received 0 complaints in the last 12 months.
What is PARK NATIONAL CORPORATION's reputation grade? ▼
PARK NATIONAL CORPORATION has a reputation grade of D (score: 53.3/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does PARK NATIONAL CORPORATION respond to consumer complaints? ▼
PARK NATIONAL CORPORATION has a 57% timely response rate to CFPB complaints.
In how many states does PARK NATIONAL CORPORATION operate? ▼
PARK NATIONAL CORPORATION has received CFPB complaints from consumers in 1 states, with the most complaints from Ohio (7 complaints).
What can I do if PARK NATIONAL CORPORATION is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If PARK NATIONAL CORPORATION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |