Total CFPB complaints
4
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4 complaints
Pacific Union Financial, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Pacific Union Financial, LLC
- Communication tactics
Communication tactics
2 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
- Disclosure verification of debt
Disclosure verification of debt
1 complaints
A
Grade A · 86.0/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
What do CFPB complaints reveal about Pacific Union Financial, LLC?
Pacific Union Financial, LLC has accumulated 4 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Georgia with 1 and Texas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 86.0/100 places Pacific Union Financial, LLC in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
A
86.0/100 composite
Response-quality profile
How Pacific Union Financial, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Pacific Union Financial, LLC compare to its peers?
Pacific Union Financia… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-11 2018-08
Top Consumer Issues
Attempts to collect debt not owed1 (%)
Communication tactics2 (%)
Disclosure verification of debt1 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
Where do complaints against Pacific Union Financial, LLC come from?
The states where consumers have filed the most CFPB complaints against Pacific Union Financial, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Pacific Union Financial, LLC
Across 4 states with at least one filing
- Georgia
Georgia
1 complaints
- Texas
Texas
1 complaints
- New Jersey
New Jersey
1 complaints
- Pennsylvania
Pennsylvania
1 complaints
Frequently Asked Questions
What is the most common complaint against Pacific Union Financial, LLC? ▼
The most common issue consumers report about Pacific Union Financial, LLC is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 4 complaints filed with the CFPB.
Are complaints against Pacific Union Financial, LLC increasing or decreasing? ▼
Complaints against Pacific Union Financial, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Pacific Union Financial, LLC's reputation grade? ▼
Pacific Union Financial, LLC has a reputation grade of A (score: 86.0/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
Does Pacific Union Financial, LLC respond to consumer complaints? ▼
Pacific Union Financial, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Pacific Union Financial, LLC operate? ▼
Pacific Union Financial, LLC has received CFPB complaints from consumers in 4 states, with the most complaints from Georgia (1 complaints).
What can I do if Pacific Union Financial, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Pacific Union Financial, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |