Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Pacific Rim Alliance Corporation
Written notification about debt
4 complaints
Attempts to collect debt not owed
3 complaints
Disclosure verification of debt
3 complaints
Communication tactics
2 complaints
Took or threatened to take negative or legal action
1 complaints
Taking/threatening an illegal action
1 complaints
Grade D · 59.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Pacific Rim Alliance Corporation has accumulated 18 total CFPB complaints across 5 states, with 0 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 56% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by California with 6 and Washington with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.0/100 places Pacific Rim Alliance Corporation in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
18
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Falling ↓
States active
5
Distinct state filings
Timely response rate
56%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
59.0/100 composite
How Pacific Rim Alliance Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
The states where consumers have filed the most CFPB complaints against Pacific Rim Alliance Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Across 5 states with at least one filing
California
6 complaints
Washington
5 complaints
Colorado
4 complaints
Arizona
2 complaints
North Carolina
1 complaints
The most common issue consumers report about Pacific Rim Alliance Corporation is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 18 complaints filed with the CFPB.
Complaints against Pacific Rim Alliance Corporation are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
Pacific Rim Alliance Corporation has a reputation grade of D (score: 59.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Pacific Rim Alliance Corporation has a 56% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
Pacific Rim Alliance Corporation has received CFPB complaints from consumers in 5 states, with the most complaints from California (6 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Pacific Rim Alliance Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |