This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 79 complaints

OUT TECH, INC. — Debt Collector Complaint Profile

CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about OUT TECH, INC.

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 64.5/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about OUT TECH, INC.?

OUT TECH, INC. has accumulated 79 total CFPB complaints across 16 states, with 19 filed in the most recent 12 months against 60 historical complaints before that window. The trailing-12-month volume represents 24.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 16 states, led by Pennsylvania with 50 and Colorado with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.5/100 places OUT TECH, INC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

79

All-time across CCDB intake

Last 12 months

19

24.1% of total history

Rising ↑

States active

16

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Consumer disputes

9%

After company response

Reputation grade

C

64.5/100 composite

Response-quality profile

How OUT TECH, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 18.2%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 28.6%

Share of US states + territories with at least one filed complaint against this collector.

How does OUT TECH, INC. compare to its peers?

How does OUT TECH, INC. compare? Versus a peer and the national average across 60+ high-volume collectors
OUT TECH, INC. National average
Complaints (last 12 mo)lower is better
19
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
9%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2021-08 2026-02

Top Consumer Issues

Written notification about debt23 (%)
Attempts to collect debt not owed23 (%)
False statements or representation8 (%)
Communication tactics6 (%)
Took or threatened to take negative or legal action4 (%)
Cont'd attempts collect debt not owed6 (%)

Most common issue: Written notification about debt — Didn't receive enough information to verify debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Written notification about debt Didn't receive enough information to verify debt 14
Attempts to collect debt not owed Debt was paid 11
Attempts to collect debt not owed Debt is not yours 10
Written notification about debt Didn't receive notice of right to dispute 9
False statements or representation Attempted to collect wrong amount 8
Communication tactics You told them to stop contacting you, but they keep trying 6
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 4
Cont'd attempts collect debt not owed Debt was paid 4
Cont'd attempts collect debt not owed Debt is not mine 2
Attempts to collect debt not owed Debt was result of identity theft 2

Where do complaints against OUT TECH, INC. come from?

The states where consumers have filed the most CFPB complaints against OUT TECH, INC.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against OUT TECH, INC.

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against OUT TECH, INC.?

The most common issue consumers report about OUT TECH, INC. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 79 complaints filed with the CFPB.

Are complaints against OUT TECH, INC. increasing or decreasing?

Complaints against OUT TECH, INC. are rising. The company received 19 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is OUT TECH, INC.'s reputation grade?

OUT TECH, INC. has a reputation grade of C (score: 64.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does OUT TECH, INC. respond to consumer complaints?

OUT TECH, INC. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.

In how many states does OUT TECH, INC. operate?

OUT TECH, INC. has received CFPB complaints from consumers in 16 states, with the most complaints from Pennsylvania (50 complaints).

What can I do if OUT TECH, INC. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If OUT TECH, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial