Total CFPB complaints
79
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about OUT TECH, INC.
Written notification about debt
23 complaints
Attempts to collect debt not owed
23 complaints
False statements or representation
8 complaints
Communication tactics
6 complaints
Cont'd attempts collect debt not owed
6 complaints
Took or threatened to take negative or legal action
4 complaints
Grade C · 64.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
OUT TECH, INC. has accumulated 79 total CFPB complaints across 16 states, with 19 filed in the most recent 12 months against 60 historical complaints before that window. The trailing-12-month volume represents 24.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by Pennsylvania with 50 and Colorado with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.5/100 places OUT TECH, INC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
79
All-time across CCDB intake
Last 12 months
19
24.1% of total history
Rising ↑
States active
16
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
9%
After company response
Reputation grade
C
64.5/100 composite
How OUT TECH, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 14 |
| Attempts to collect debt not owed | Debt was paid | 11 |
| Attempts to collect debt not owed | Debt is not yours | 10 |
| Written notification about debt | Didn't receive notice of right to dispute | 9 |
| False statements or representation | Attempted to collect wrong amount | 8 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 6 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
The states where consumers have filed the most CFPB complaints against OUT TECH, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Across 16 states with at least one filing
Pennsylvania
50 complaints
Colorado
4 complaints
Arizona
4 complaints
New Jersey
3 complaints
New York
3 complaints
California
2 complaints
Maryland
2 complaints
North Carolina
2 complaints
The most common issue consumers report about OUT TECH, INC. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 79 complaints filed with the CFPB.
Complaints against OUT TECH, INC. are rising. The company received 19 complaints in the last 12 months, indicating an upward trend in consumer issues.
OUT TECH, INC. has a reputation grade of C (score: 64.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
OUT TECH, INC. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.
OUT TECH, INC. has received CFPB complaints from consumers in 16 states, with the most complaints from Pennsylvania (50 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If OUT TECH, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |