This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 143 complaints

Orions Management Group, LLC — Debt Collector Complaint Profile

CFPB complaint profile across 31 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Orions Management Group, LLC

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 57.2/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Orions Management Group, LLC?

Orions Management Group, LLC has accumulated 143 total CFPB complaints across 31 states, with 31 filed in the most recent 12 months against 112 historical complaints before that window. The trailing-12-month volume represents 21.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 31 states, led by Texas with 27 and California with 25, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.2/100 places Orions Management Group, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

143

All-time across CCDB intake

Last 12 months

31

21.7% of total history

Rising ↑

States active

31

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

29%

After company response

Reputation grade

D

57.2/100 composite

Response-quality profile

How Orions Management Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 98.6%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 57.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 55.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Orions Management Group, LLC compare to its peers?

How does Orions Management Group, LLC compare? Versus a peer and the national average across 60+ high-volume collectors
Orions Management Grou… National average
Complaints (last 12 mo)lower is better
31
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
29%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-02 2026-03

Top Consumer Issues

Attempts to collect debt not owed53 (%)
Written notification about debt17 (%)
Took or threatened to take negative or legal action14 (%)
Threatened to contact someone or share information improperly7 (%)
Communication tactics8 (%)
Taking/threatening an illegal action4 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 27
Attempts to collect debt not owed Debt was result of identity theft 26
Written notification about debt Didn't receive enough information to verify debt 12
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 9
Threatened to contact someone or share information improperly Contacted your employer 7
Took or threatened to take negative or legal action Threatened to sue you for very old debt 5
Written notification about debt Didn't receive notice of right to dispute 5
Communication tactics Frequent or repeated calls 4
Taking/threatening an illegal action Threatened to sue on too old debt 4
Communication tactics Threatened to take legal action 4

Where do complaints against Orions Management Group, LLC come from?

The states where consumers have filed the most CFPB complaints against Orions Management Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Orions Management Group, LLC

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Orions Management Group, LLC?

The most common issue consumers report about Orions Management Group, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 143 complaints filed with the CFPB.

Are complaints against Orions Management Group, LLC increasing or decreasing?

Complaints against Orions Management Group, LLC are rising. The company received 31 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Orions Management Group, LLC's reputation grade?

Orions Management Group, LLC has a reputation grade of D (score: 57.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Orions Management Group, LLC respond to consumer complaints?

Orions Management Group, LLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Orions Management Group, LLC operate?

Orions Management Group, LLC has received CFPB complaints from consumers in 31 states, with the most complaints from Texas (27 complaints).

What can I do if Orions Management Group, LLC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Orions Management Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial