Total CFPB complaints
71
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 71 complaints
Omnipoint Capital — Debt Collector Complaint Profile
CFPB complaint profile across 29 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Omnipoint Capital
- Communication tactics
Communication tactics
39 complaints
- Threatened to contact someone or share information improperly 11
Threatened to contact someone or share information improperly
11 complaints
- Written notification about debt 4
Written notification about debt
4 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- Electronic communications 2
Electronic communications
2 complaints
F
Grade F · 51.1/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Omnipoint Capital?
Omnipoint Capital has accumulated 71 total CFPB complaints across 29 states, with 34 filed in the most recent 12 months against 37 historical complaints before that window. The trailing-12-month volume represents 47.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 29 states, led by California with 7 and Pennsylvania with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.1/100 places Omnipoint Capital in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
34
47.9% of total history
Rising ↑
States active
29
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Reputation grade
F
51.1/100 composite
Response-quality profile
How Omnipoint Capital performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 51.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Omnipoint Capital compare to its peers?
Omnipoint Capital National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-06 2026-03
Top Consumer Issues
Communication tactics39 (%)
Threatened to contact someone or share information improperly11 (%)
Written notification about debt4 (%)
Attempts to collect debt not owed3 (%)
Electronic communications2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 23 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 11 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 6 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Communication tactics | Used obscene, profane, or other abusive language | 3 |
| Threatened to contact someone or share information improperly | Contacted your employer | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Electronic communications | You told them to stop contacting you, but they keep trying | 2 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 2 |
| Communication tactics | Called before 8am or after 9pm | 2 |
Where do complaints against Omnipoint Capital come from?
The states where consumers have filed the most CFPB complaints against Omnipoint Capital. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Omnipoint Capital
Across 29 states with at least one filing
- California
California
7 complaints
- Pennsylvania
Pennsylvania
6 complaints
- Texas
Texas
6 complaints
- New York
New York
6 complaints
- Georgia
Georgia
5 complaints
- Florida
Florida
5 complaints
- New Jersey
New Jersey
4 complaints
- North Carolina
North Carolina
3 complaints
Frequently Asked Questions
What is the most common complaint against Omnipoint Capital? ▼
The most common issue consumers report about Omnipoint Capital is "Communication tactics", specifically "Frequent or repeated calls". This is based on 71 complaints filed with the CFPB.
Are complaints against Omnipoint Capital increasing or decreasing? ▼
Complaints against Omnipoint Capital are rising. The company received 34 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Omnipoint Capital's reputation grade? ▼
Omnipoint Capital has a reputation grade of F (score: 51.1/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Omnipoint Capital respond to consumer complaints? ▼
Omnipoint Capital has a 90% timely response rate to CFPB complaints.
In how many states does Omnipoint Capital operate? ▼
Omnipoint Capital has received CFPB complaints from consumers in 29 states, with the most complaints from California (7 complaints).
What can I do if Omnipoint Capital is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Omnipoint Capital violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |