Total CFPB complaints
2
low-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 2 states, reputation grade F.
What consumers report about OM Financial, LLC
Attempts to collect debt not owed
1 complaints
False statements or representation
1 complaints
Data updated July 2026
Grade F · 41.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of F: OM Financial, LLC ranks ahead of 5% of the 5,283 collectors PlainCollector grades - 95% keep a cleaner CFPB record, on 2 all-time complaints and a 0% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
OM Financial, LLC has accumulated 2 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Attempted to collect wrong amount". The company posts a 0% timely-response rate.
Complaints have been recorded across 2 states, led by Alabama with 1 and Florida with 1. Normalized against the full CFPB collector database, the reputation score of 41.8/100 places OM Financial, LLC in grade band F.
Total CFPB complaints
2
low-volume (CCDB)
Last 12 months
0
0.0% of all-time complaints
Falling ↓
States active
2
limited footprint
Timely response rate
0%
below sla band
Reputation grade
F
41.8/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
42 Bottom 5% higher than 5% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
OM Financial, LLC versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | - | 1 |
| False statements or representation | - | 1 |
OM Financial, LLC's own per-state count, not a national baseline.
Across 2 states with at least one filing
Alabama
1 complaints
Florida
1 complaints
What to do if OM Financial, LLC contacts you
A grade of F signals how OM Financial, LLC's CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about OM Financial, LLC is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 2 complaints filed with the CFPB.
Complaints against OM Financial, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
OM Financial, LLC has a reputation grade of F (score: 41.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
OM Financial, LLC has a 0% timely response rate to CFPB complaints.
OM Financial, LLC has received CFPB complaints from consumers in 2 states, with the most complaints from Alabama (1 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |