Total CFPB complaints
11
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 11 complaints
Olson Associates PC — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Olson Associates PC
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Communication tactics
Communication tactics
2 complaints
- False statements or representation
False statements or representation
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
C
Grade C · 65.1/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Olson Associates PC?
Olson Associates PC has accumulated 11 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Utah with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.1/100 places Olson Associates PC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
C
65.1/100 composite
Response-quality profile
How Olson Associates PC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Olson Associates PC compare to its peers?
Olson Associates PC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-06 2025-02
Top Consumer Issues
Attempts to collect debt not owed4 (%)
Written notification about debt2 (%)
Communication tactics2 (%)
False statements or representation2 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
Where do complaints against Olson Associates PC come from?
The states where consumers have filed the most CFPB complaints against Olson Associates PC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Olson Associates PC
Across 1 states with at least one filing
- Utah
Utah
11 complaints
Frequently Asked Questions
What is the most common complaint against Olson Associates PC? ▼
The most common issue consumers report about Olson Associates PC is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 11 complaints filed with the CFPB.
Are complaints against Olson Associates PC increasing or decreasing? ▼
Complaints against Olson Associates PC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Olson Associates PC's reputation grade? ▼
Olson Associates PC has a reputation grade of C (score: 65.1/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Olson Associates PC respond to consumer complaints? ▼
Olson Associates PC has a 100% timely response rate to CFPB complaints.
In how many states does Olson Associates PC operate? ▼
Olson Associates PC has received CFPB complaints from consumers in 1 states, with the most complaints from Utah (11 complaints).
What can I do if Olson Associates PC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Olson Associates PC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |