Total CFPB complaints
10
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 10 complaints
Oliver Adjustment Company of Kenosha & Racine, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Oliver Adjustment Company of Kenosha & Racine, Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
B
Grade B · 71.3/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Oliver Adjustment Company of Kenosha & Racine, Inc?
Oliver Adjustment Company of Kenosha & Racine, Inc has accumulated 10 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 80% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Wisconsin with 6 and Illinois with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.3/100 places Oliver Adjustment Company of Kenosha & Racine, Inc in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
80%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
71.3/100 composite
Response-quality profile
How Oliver Adjustment Company of Kenosha & Racine, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 80.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Oliver Adjustment Company of Kenosha & Racine, Inc compare to its peers?
Oliver Adjustment Comp… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-06 2021-11
Top Consumer Issues
Attempts to collect debt not owed4 (%)
Written notification about debt2 (%)
Cont'd attempts collect debt not owed1 (%)
Improper contact or sharing of info1 (%)
Communication tactics1 (%)
Disclosure verification of debt1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
Where do complaints against Oliver Adjustment Company of Kenosha & Racine, Inc come from?
The states where consumers have filed the most CFPB complaints against Oliver Adjustment Company of Kenosha & Racine, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Oliver Adjustment Company of Kenosha & Racine, Inc
Across 3 states with at least one filing
- Wisconsin
Wisconsin
6 complaints
- Illinois
Illinois
3 complaints
- Michigan 1
Michigan
1 complaints
Frequently Asked Questions
What is the most common complaint against Oliver Adjustment Company of Kenosha & Racine, Inc? ▼
The most common issue consumers report about Oliver Adjustment Company of Kenosha & Racine, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 10 complaints filed with the CFPB.
Are complaints against Oliver Adjustment Company of Kenosha & Racine, Inc increasing or decreasing? ▼
Complaints against Oliver Adjustment Company of Kenosha & Racine, Inc have been stable. The company received 0 complaints in the last 12 months.
What is Oliver Adjustment Company of Kenosha & Racine, Inc's reputation grade? ▼
Oliver Adjustment Company of Kenosha & Racine, Inc has a reputation grade of B (score: 71.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Oliver Adjustment Company of Kenosha & Racine, Inc respond to consumer complaints? ▼
Oliver Adjustment Company of Kenosha & Racine, Inc has a 80% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Oliver Adjustment Company of Kenosha & Racine, Inc operate? ▼
Oliver Adjustment Company of Kenosha & Racine, Inc has received CFPB complaints from consumers in 3 states, with the most complaints from Wisconsin (6 complaints).
What can I do if Oliver Adjustment Company of Kenosha & Racine, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Oliver Adjustment Company of Kenosha & Racine, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |