This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade A 13 complaints

OLD National Bancorp - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade A.

Complaints by issue type

What consumers report about OLD National Bancorp

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

A

Grade A · 76.7/100 composite

This collector has an excellent complaint record, very few complaints relative to its size, with high response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of A: OLD National Bancorp ranks ahead of 81% of the 5,283 collectors PlainCollector grades - 19% keep a cleaner CFPB record, on 13 all-time complaints and a 100% timely-response rate.

81st pct
reputation rank of 5,283 graded collectors
13
CFPB complaints, all-time
100%
answered inside the CFPB window
3
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about OLD National Bancorp?

OLD National Bancorp has accumulated 13 total CFPB complaints across 10 states, with 3 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 23.1% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 10 states, led by Florida with 2 and Georgia with 2. Normalized against the full CFPB collector database, the reputation score of 76.7/100 places OLD National Bancorp in grade band A.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

13

low-volume (CCDB)

Last 12 months

3

23.1% of all-time complaints

Stable →

States active

10

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

A

76.7/100 composite

How does OLD National Bancorp's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

77 Top 19% higher than 81% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). Below this entry. 70–80: 871 graded collectors (16%). This entry sits in this band. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

OLD National Bancorp versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does OLD National Bancorp compare to its peers?

How does OLD NATIONAL BANCORP compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
OLD NATIONAL BANCORP National average
Complaints (last 12 mo)lower is better
3
1
268
Timely-response ratehigher is better
100%
85%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-01 2019-10

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 4
Written notification about debt - 3
Took or threatened to take negative or legal action - 2
False statements or representation - 2
Communication tactics - 1
Cont'd attempts collect debt not owed - 1

Where do complaints against OLD National Bancorp come from?

OLD National Bancorp's own per-state count, not a national baseline.

Top states by complaints against OLD National Bancorp

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if OLD National Bancorp contacts you

A grade of A signals how OLD National Bancorp's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really OLD National Bancorp and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how OLD National Bancorp ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against OLD National Bancorp? ▼

The most common issue consumers report about OLD National Bancorp is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 13 complaints filed with the CFPB.

Are complaints against OLD National Bancorp increasing or decreasing? ▼

Complaints against OLD National Bancorp have been stable. The company received 3 complaints in the last 12 months.

What is OLD National Bancorp's reputation grade? ▼

OLD National Bancorp has a reputation grade of A (score: 76.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does OLD National Bancorp respond to consumer complaints? ▼

OLD National Bancorp has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does OLD National Bancorp operate? ▼

OLD National Bancorp has received CFPB complaints from consumers in 10 states, with the most complaints from Florida (2 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.