This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 11 complaints

Oklahoma Student Loan Authority — Debt Collector Complaint Profile

CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Oklahoma Student Loan Authority

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 65.3/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Oklahoma Student Loan Authority?

Oklahoma Student Loan Authority has accumulated 11 total CFPB complaints across 8 states, with 2 filed in the most recent 12 months against 9 historical complaints before that window. The trailing-12-month volume represents 18.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 8 states, led by Colorado with 2 and Oklahoma with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.3/100 places Oklahoma Student Loan Authority in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

11

All-time across CCDB intake

Last 12 months

2

18.2% of total history

Rising ↑

States active

8

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Reputation grade

C

65.3/100 composite

Response-quality profile

How Oklahoma Student Loan Authority performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 14.3%

Share of US states + territories with at least one filed complaint against this collector.

How does Oklahoma Student Loan Authority compare to its peers?

How does Oklahoma Student Loan Authority compare? Versus a peer and the national average across 60+ high-volume collectors
Oklahoma Student Loan … National average
Complaints (last 12 mo)lower is better
2
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2018-01 2025-08

Top Consumer Issues

Attempts to collect debt not owed8 (%)
Took or threatened to take negative or legal action1 (%)
Written notification about debt2 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 3
Attempts to collect debt not owed Debt was result of identity theft 3
Attempts to collect debt not owed Debt was paid 2
Took or threatened to take negative or legal action Threatened to sue you for very old debt 1
Written notification about debt Didn't receive notice of right to dispute 1
Written notification about debt Notification didn't disclose it was an attempt to collect a debt 1

Where do complaints against Oklahoma Student Loan Authority come from?

The states where consumers have filed the most CFPB complaints against Oklahoma Student Loan Authority. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Oklahoma Student Loan Authority

Across 8 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Oklahoma Student Loan Authority?

The most common issue consumers report about Oklahoma Student Loan Authority is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 11 complaints filed with the CFPB.

Are complaints against Oklahoma Student Loan Authority increasing or decreasing?

Complaints against Oklahoma Student Loan Authority are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Oklahoma Student Loan Authority's reputation grade?

Oklahoma Student Loan Authority has a reputation grade of C (score: 65.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Oklahoma Student Loan Authority respond to consumer complaints?

Oklahoma Student Loan Authority has a 100% timely response rate to CFPB complaints.

In how many states does Oklahoma Student Loan Authority operate?

Oklahoma Student Loan Authority has received CFPB complaints from consumers in 8 states, with the most complaints from Colorado (2 complaints).

What can I do if Oklahoma Student Loan Authority is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Oklahoma Student Loan Authority violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial