Total CFPB complaints
4
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4 complaints
Office of Brockman & Rollins, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Office of Brockman & Rollins, LLC
- Communication tactics
Communication tactics
3 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
B
Grade B · 68.1/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Office of Brockman & Rollins, LLC?
Office of Brockman & Rollins, LLC has accumulated 4 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Texas with 1 and Illinois with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 68.1/100 places Office of Brockman & Rollins, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
50%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
68.1/100 composite
Response-quality profile
How Office of Brockman & Rollins, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 50.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Office of Brockman & Rollins, LLC compare to its peers?
Office of Brockman & R… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-04 2018-02
Top Consumer Issues
Communication tactics3 (%)
Written notification about debt1 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
Where do complaints against Office of Brockman & Rollins, LLC come from?
The states where consumers have filed the most CFPB complaints against Office of Brockman & Rollins, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Office of Brockman & Rollins, LLC
Across 4 states with at least one filing
- Texas
Texas
1 complaints
- Illinois
Illinois
1 complaints
- Tennessee
Tennessee
1 complaints
- Florida
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Office of Brockman & Rollins, LLC? ▼
The most common issue consumers report about Office of Brockman & Rollins, LLC is "Communication tactics", specifically "Threatened to take legal action". This is based on 4 complaints filed with the CFPB.
Are complaints against Office of Brockman & Rollins, LLC increasing or decreasing? ▼
Complaints against Office of Brockman & Rollins, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Office of Brockman & Rollins, LLC's reputation grade? ▼
Office of Brockman & Rollins, LLC has a reputation grade of B (score: 68.1/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Office of Brockman & Rollins, LLC respond to consumer complaints? ▼
Office of Brockman & Rollins, LLC has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Office of Brockman & Rollins, LLC operate? ▼
Office of Brockman & Rollins, LLC has received CFPB complaints from consumers in 4 states, with the most complaints from Texas (1 complaints).
What can I do if Office of Brockman & Rollins, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Office of Brockman & Rollins, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |