Total CFPB complaints
17
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 17 complaints
Oakridge Direct Solutions Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Oakridge Direct Solutions Inc.
- Communication tactics
Communication tactics
7 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
3 complaints
- Taking/threatening an illegal action 2
Taking/threatening an illegal action
2 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
F
Grade F · 42.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Oakridge Direct Solutions Inc.?
Oakridge Direct Solutions Inc. has accumulated 17 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Improper contact or sharing of info", narrowing to "Talked to a third party about my debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 6% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Utah with 3 and California with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 42.2/100 places Oakridge Direct Solutions Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
10
Distinct state filings
Timely response rate
6%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
42.2/100 composite
Response-quality profile
How Oakridge Direct Solutions Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 5.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Oakridge Direct Solutions Inc. compare to its peers?
Oakridge Direct Soluti… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-01 2017-06
Top Consumer Issues
Improper contact or sharing of info3 (%)
Communication tactics7 (%)
Taking/threatening an illegal action2 (%)
Took or threatened to take negative or legal action2 (%)
False statements or representation1 (%)
Disclosure verification of debt1 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Improper contact or sharing of info — Talked to a third party about my debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
| Communication tactics | Threatened to take legal action | 3 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
Where do complaints against Oakridge Direct Solutions Inc. come from?
The states where consumers have filed the most CFPB complaints against Oakridge Direct Solutions Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Oakridge Direct Solutions Inc.
Across 10 states with at least one filing
- Utah
Utah
3 complaints
- California
California
2 complaints
- Georgia
Georgia
2 complaints
- Pennsylvania
Pennsylvania
2 complaints
- Tennessee 1
Tennessee
1 complaints
- Arizona 1
Arizona
1 complaints
- Illinois 1
Illinois
1 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Oakridge Direct Solutions Inc.? ▼
The most common issue consumers report about Oakridge Direct Solutions Inc. is "Improper contact or sharing of info", specifically "Talked to a third party about my debt". This is based on 17 complaints filed with the CFPB.
Are complaints against Oakridge Direct Solutions Inc. increasing or decreasing? ▼
Complaints against Oakridge Direct Solutions Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Oakridge Direct Solutions Inc.'s reputation grade? ▼
Oakridge Direct Solutions Inc. has a reputation grade of F (score: 42.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Oakridge Direct Solutions Inc. respond to consumer complaints? ▼
Oakridge Direct Solutions Inc. has a 6% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Oakridge Direct Solutions Inc. operate? ▼
Oakridge Direct Solutions Inc. has received CFPB complaints from consumers in 10 states, with the most complaints from Utah (3 complaints).
What can I do if Oakridge Direct Solutions Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Oakridge Direct Solutions Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |