Total CFPB complaints
2,951
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 2,951 complaints
NRA Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 51 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about NRA Group, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
1,199 complaints
- Written notification about debt
Written notification about debt
579 complaints
- Took or threatened to take negative or legal action 266
Took or threatened to take negative or legal action
266 complaints
- False statements or representation 256
False statements or representation
256 complaints
- Cont'd attempts collect debt not owed 190
Cont'd attempts collect debt not owed
190 complaints
- Communication tactics 81
Communication tactics
81 complaints
D
Grade D · 54.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about NRA Group, LLC?
NRA Group, LLC has accumulated 2,951 total CFPB complaints across 51 states, with 1,032 filed in the most recent 12 months against 1,919 historical complaints before that window. The trailing-12-month volume represents 35.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 51 states, led by Florida with 397 and Texas with 363, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.6/100 places NRA Group, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1,032
35.0% of total history
Rising ↑
States active
51
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
D
54.6/100 composite
Response-quality profile
How NRA Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 37.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 91.1%
Share of US states + territories with at least one filed complaint against this collector.
How does NRA Group, LLC compare to its peers?
NRA Group, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed1,199 (%)
Written notification about debt579 (%)
Took or threatened to take negative or legal action266 (%)
False statements or representation256 (%)
Cont'd attempts collect debt not owed190 (%)
Communication tactics81 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 808 |
| Written notification about debt | Didn't receive enough information to verify debt | 357 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 266 |
| False statements or representation | Attempted to collect wrong amount | 256 |
| Attempts to collect debt not owed | Debt was result of identity theft | 223 |
| Written notification about debt | Didn't receive notice of right to dispute | 222 |
| Attempts to collect debt not owed | Debt was paid | 168 |
| Cont'd attempts collect debt not owed | Debt is not mine | 137 |
| Communication tactics | Frequent or repeated calls | 81 |
| Cont'd attempts collect debt not owed | Debt was paid | 53 |
Where do complaints against NRA Group, LLC come from?
The states where consumers have filed the most CFPB complaints against NRA Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against NRA Group, LLC
Across 51 states with at least one filing
- Florida
Florida
397 complaints
- Texas
Texas
363 complaints
- Pennsylvania
Pennsylvania
320 complaints
- New York
New York
231 complaints
- Georgia
Georgia
187 complaints
- Massachusetts
Massachusetts
172 complaints
- Maryland 137
Maryland
137 complaints
- Ohio 118
Ohio
118 complaints
Frequently Asked Questions
What is the most common complaint against NRA Group, LLC? ▼
The most common issue consumers report about NRA Group, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,951 complaints filed with the CFPB.
Are complaints against NRA Group, LLC increasing or decreasing? ▼
Complaints against NRA Group, LLC are rising. The company received 1,032 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is NRA Group, LLC's reputation grade? ▼
NRA Group, LLC has a reputation grade of D (score: 54.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does NRA Group, LLC respond to consumer complaints? ▼
NRA Group, LLC has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does NRA Group, LLC operate? ▼
NRA Group, LLC has received CFPB complaints from consumers in 51 states, with the most complaints from Florida (397 complaints).
What can I do if NRA Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NRA Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |