Total CFPB complaints
1
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1 complaints
NOVA Financial Holding Company, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about NOVA Financial Holding Company, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
A
Grade A · 84.1/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
What do CFPB complaints reveal about NOVA Financial Holding Company, LLC?
NOVA Financial Holding Company, LLC has accumulated 1 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Arizona with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 84.1/100 places NOVA Financial Holding Company, LLC in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
A
84.1/100 composite
Response-quality profile
How NOVA Financial Holding Company, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does NOVA Financial Holding Company, LLC compare to its peers?
NOVA Financial Holding… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-03 2022-03
Top Consumer Issues
Attempts to collect debt not owed1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against NOVA Financial Holding Company, LLC come from?
The states where consumers have filed the most CFPB complaints against NOVA Financial Holding Company, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against NOVA Financial Holding Company, LLC
Across 1 states with at least one filing
- Arizona
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against NOVA Financial Holding Company, LLC? ▼
The most common issue consumers report about NOVA Financial Holding Company, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1 complaints filed with the CFPB.
Are complaints against NOVA Financial Holding Company, LLC increasing or decreasing? ▼
Complaints against NOVA Financial Holding Company, LLC have been stable. The company received 0 complaints in the last 12 months.
What is NOVA Financial Holding Company, LLC's reputation grade? ▼
NOVA Financial Holding Company, LLC has a reputation grade of A (score: 84.1/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
Does NOVA Financial Holding Company, LLC respond to consumer complaints? ▼
NOVA Financial Holding Company, LLC has a 100% timely response rate to CFPB complaints.
In how many states does NOVA Financial Holding Company, LLC operate? ▼
NOVA Financial Holding Company, LLC has received CFPB complaints from consumers in 1 states, with the most complaints from Arizona (1 complaints).
What can I do if NOVA Financial Holding Company, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NOVA Financial Holding Company, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |