This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 67 complaints

Northwood Asset Management Group - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade C.

Complaints by issue type

What consumers report about Northwood Asset Management Group

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 61.2/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Northwood Asset Management Group ranks ahead of 47% of the 5,283 collectors PlainCollector grades - 53% keep a cleaner CFPB record, on 67 all-time complaints and a 82% timely-response rate.

47th pct
reputation rank of 5,283 graded collectors
67
CFPB complaints, all-time
82%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Northwood Asset Management Group?

Northwood Asset Management Group has accumulated 67 total CFPB complaints across 22 states, with 0 filed in the most recent 12 months against 67 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls". The company posts a 82% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 22 states, led by California with 14 and Ohio with 9. Normalized against the full CFPB collector database, the reputation score of 61.2/100 places Northwood Asset Management Group in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

67

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

22

multi-region footprint

Timely response rate

82%

acceptable band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

C

61.2/100 composite

How does Northwood Asset Management Group's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

61 47th percentile higher than 47% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Northwood Asset Management Group versus the debt-collection vertical average.

Timely response within SLA 82.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 39.3%

Share of US states + territories with at least one filed complaint against this collector.

How does Northwood Asset Management Group compare to its peers?

How does Northwood Asset Management Group compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Northwood Asset Manage… National average
Complaints (last 12 mo)lower is better
0
22
268
Timely-response ratehigher is better
82%
98%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-11 2025-07

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 26
Took or threatened to take negative or legal action - 10
Threatened to contact someone or share information improperly - 9
Written notification about debt - 8
False statements or representation - 8
Attempts to collect debt not owed - 5
Improper contact or sharing of info - 1

Where do complaints against Northwood Asset Management Group come from?

Northwood Asset Management Group's own per-state count, not a national baseline.

Top states by complaints against Northwood Asset Management Group

Across 22 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Northwood Asset Management Group contacts you

A grade of C signals how Northwood Asset Management Group's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Northwood Asset Management Group and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Northwood Asset Management Group ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Northwood Asset Management Group? ▼

The most common issue consumers report about Northwood Asset Management Group is "Communication tactics", specifically "Frequent or repeated calls". This is based on 67 complaints filed with the CFPB.

Are complaints against Northwood Asset Management Group increasing or decreasing? ▼

Complaints against Northwood Asset Management Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Northwood Asset Management Group's reputation grade? ▼

Northwood Asset Management Group has a reputation grade of C (score: 61.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Northwood Asset Management Group respond to consumer complaints? ▼

Northwood Asset Management Group has a 82% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Northwood Asset Management Group operate? ▼

Northwood Asset Management Group has received CFPB complaints from consumers in 22 states, with the most complaints from California (14 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.