Total CFPB complaints
67
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 67 complaints
Northwood Asset Management Group — Debt Collector Complaint Profile
CFPB complaint profile across 22 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Northwood Asset Management Group
- Communication tactics
Communication tactics
23 complaints
- Threatened to contact someone or share information improperly 9
Threatened to contact someone or share information improperly
9 complaints
- False statements or representation 7
False statements or representation
7 complaints
- Took or threatened to take negative or legal action 7
Took or threatened to take negative or legal action
7 complaints
- Written notification about debt 7
Written notification about debt
7 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
C
Grade C · 61.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Northwood Asset Management Group?
Northwood Asset Management Group has accumulated 67 total CFPB complaints across 22 states, with 0 filed in the most recent 12 months against 67 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 82% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 22 states, led by California with 14 and Ohio with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.2/100 places Northwood Asset Management Group in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
22
Distinct state filings
Timely response rate
82%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
61.2/100 composite
Response-quality profile
How Northwood Asset Management Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 82.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 39.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Northwood Asset Management Group compare to its peers?
Northwood Asset Manage… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-05 2022-08
Top Consumer Issues
Communication tactics23 (%)
Threatened to contact someone or share information improperly9 (%)
False statements or representation7 (%)
Took or threatened to take negative or legal action7 (%)
Written notification about debt7 (%)
Attempts to collect debt not owed2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 18 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 7 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
| Threatened to contact someone or share information improperly | Contacted your employer | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
Where do complaints against Northwood Asset Management Group come from?
The states where consumers have filed the most CFPB complaints against Northwood Asset Management Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Northwood Asset Management Group
Across 22 states with at least one filing
- California
California
14 complaints
- Ohio
Ohio
9 complaints
- Florida 5
Florida
5 complaints
- Michigan 5
Michigan
5 complaints
- Tennessee 5
Tennessee
5 complaints
- Pennsylvania 3
Pennsylvania
3 complaints
- Indiana 2
Indiana
2 complaints
- Illinois 2
Illinois
2 complaints
Frequently Asked Questions
What is the most common complaint against Northwood Asset Management Group? ▼
The most common issue consumers report about Northwood Asset Management Group is "Communication tactics", specifically "Frequent or repeated calls". This is based on 67 complaints filed with the CFPB.
Are complaints against Northwood Asset Management Group increasing or decreasing? ▼
Complaints against Northwood Asset Management Group have been stable. The company received 0 complaints in the last 12 months.
What is Northwood Asset Management Group's reputation grade? ▼
Northwood Asset Management Group has a reputation grade of C (score: 61.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Northwood Asset Management Group respond to consumer complaints? ▼
Northwood Asset Management Group has a 82% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Northwood Asset Management Group operate? ▼
Northwood Asset Management Group has received CFPB complaints from consumers in 22 states, with the most complaints from California (14 complaints).
What can I do if Northwood Asset Management Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Northwood Asset Management Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |