Total CFPB complaints
619
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 619 complaints
Northstar Location Services, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 45 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Northstar Location Services, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
158 complaints
- Communication tactics
Communication tactics
118 complaints
- Written notification about debt 53
Written notification about debt
53 complaints
- False statements or representation 48
False statements or representation
48 complaints
- Cont'd attempts collect debt not owed 47
Cont'd attempts collect debt not owed
47 complaints
- Improper contact or sharing of info 34
Improper contact or sharing of info
34 complaints
D
Grade D · 57.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Northstar Location Services, LLC?
Northstar Location Services, LLC has accumulated 619 total CFPB complaints across 45 states, with 105 filed in the most recent 12 months against 514 historical complaints before that window. The trailing-12-month volume represents 17.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 15% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 45 states, led by Texas with 75 and California with 67, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.8/100 places Northstar Location Services, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
105
17.0% of total history
Rising ↑
States active
45
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
15%
After company response
Reputation grade
D
57.8/100 composite
Response-quality profile
How Northstar Location Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 30.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 80.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Northstar Location Services, LLC compare to its peers?
Northstar Location Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed158 (%)
Communication tactics118 (%)
Written notification about debt53 (%)
False statements or representation48 (%)
Cont'd attempts collect debt not owed47 (%)
Improper contact or sharing of info34 (%)
Took or threatened to take negative or legal action19 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 105 |
| Communication tactics | Frequent or repeated calls | 95 |
| Written notification about debt | Didn't receive enough information to verify debt | 53 |
| False statements or representation | Attempted to collect wrong amount | 48 |
| Cont'd attempts collect debt not owed | Debt is not mine | 47 |
| Improper contact or sharing of info | Talked to a third party about my debt | 34 |
| Attempts to collect debt not owed | Debt was result of identity theft | 29 |
| Attempts to collect debt not owed | Debt was paid | 24 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 23 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 19 |
Where do complaints against Northstar Location Services, LLC come from?
The states where consumers have filed the most CFPB complaints against Northstar Location Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Northstar Location Services, LLC
Across 45 states with at least one filing
- Texas
Texas
75 complaints
- California
California
67 complaints
- Florida
Florida
65 complaints
- New York
New York
62 complaints
- New Jersey 27
New Jersey
27 complaints
- Georgia 23
Georgia
23 complaints
- Pennsylvania 21
Pennsylvania
21 complaints
- North Carolina 19
North Carolina
19 complaints
Frequently Asked Questions
What is the most common complaint against Northstar Location Services, LLC? ▼
The most common issue consumers report about Northstar Location Services, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 619 complaints filed with the CFPB.
Are complaints against Northstar Location Services, LLC increasing or decreasing? ▼
Complaints against Northstar Location Services, LLC are rising. The company received 105 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Northstar Location Services, LLC's reputation grade? ▼
Northstar Location Services, LLC has a reputation grade of D (score: 57.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Northstar Location Services, LLC respond to consumer complaints? ▼
Northstar Location Services, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.
In how many states does Northstar Location Services, LLC operate? ▼
Northstar Location Services, LLC has received CFPB complaints from consumers in 45 states, with the most complaints from Texas (75 complaints).
What can I do if Northstar Location Services, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Northstar Location Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |