Total CFPB complaints
25
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 25 complaints
Northern Alliance Management, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Northern Alliance Management, LLC
- Communication tactics
Communication tactics
8 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
6 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
F
Grade F · 51.3/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Northern Alliance Management, LLC?
Northern Alliance Management, LLC has accumulated 25 total CFPB complaints across 16 states, with 1 filed in the most recent 12 months against 24 historical complaints before that window. The trailing-12-month volume represents 4.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 56% timely-response rate against a 23% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by California with 4 and Maryland with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.3/100 places Northern Alliance Management, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
4.0% of total history
Rising ↑
States active
16
Distinct state filings
Timely response rate
56%
Within CFPB SLA window
Consumer disputes
23%
After company response
Reputation grade
F
51.3/100 composite
Response-quality profile
How Northern Alliance Management, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 56.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 45.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Northern Alliance Management, LLC compare to its peers?
Northern Alliance Mana… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-02 2025-11
Top Consumer Issues
Communication tactics8 (%)
Cont'd attempts collect debt not owed6 (%)
Disclosure verification of debt3 (%)
Taking/threatening an illegal action1 (%)
Threatened to contact someone or share information improperly1 (%)
Attempts to collect debt not owed1 (%)
False statements or representation1 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 6 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
Where do complaints against Northern Alliance Management, LLC come from?
The states where consumers have filed the most CFPB complaints against Northern Alliance Management, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Northern Alliance Management, LLC
Across 16 states with at least one filing
- California
California
4 complaints
- Maryland
Maryland
3 complaints
- North Carolina
North Carolina
2 complaints
- New York
New York
2 complaints
- Pennsylvania
Pennsylvania
2 complaints
- Kentucky
Kentucky
2 complaints
- Georgia 1
Georgia
1 complaints
- Delaware 1
Delaware
1 complaints
Frequently Asked Questions
What is the most common complaint against Northern Alliance Management, LLC? ▼
The most common issue consumers report about Northern Alliance Management, LLC is "Communication tactics", specifically "Threatened to take legal action". This is based on 25 complaints filed with the CFPB.
Are complaints against Northern Alliance Management, LLC increasing or decreasing? ▼
Complaints against Northern Alliance Management, LLC are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Northern Alliance Management, LLC's reputation grade? ▼
Northern Alliance Management, LLC has a reputation grade of F (score: 51.3/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Northern Alliance Management, LLC respond to consumer complaints? ▼
Northern Alliance Management, LLC has a 56% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.
In how many states does Northern Alliance Management, LLC operate? ▼
Northern Alliance Management, LLC has received CFPB complaints from consumers in 16 states, with the most complaints from California (4 complaints).
What can I do if Northern Alliance Management, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Northern Alliance Management, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |