Total CFPB complaints
6
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 6 complaints
Northeastern Credit Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Northeastern Credit Services, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
F
Grade F · 39.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Northeastern Credit Services, Inc.?
Northeastern Credit Services, Inc. has accumulated 6 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 17% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Connecticut with 2 and Texas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 39.8/100 places Northeastern Credit Services, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
4
Distinct state filings
Timely response rate
17%
Within CFPB SLA window
Consumer disputes
50%
After company response
Reputation grade
F
39.8/100 composite
Response-quality profile
How Northeastern Credit Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 16.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Northeastern Credit Services, Inc. compare to its peers?
Northeastern Credit Se… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-06 2025-02
Top Consumer Issues
Attempts to collect debt not owed3 (%)
Communication tactics1 (%)
Cont'd attempts collect debt not owed1 (%)
Written notification about debt1 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against Northeastern Credit Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against Northeastern Credit Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Northeastern Credit Services, Inc.
Across 4 states with at least one filing
- Connecticut
Connecticut
2 complaints
- Texas
Texas
1 complaints
- Arizona
Arizona
1 complaints
- New York
New York
1 complaints
Frequently Asked Questions
What is the most common complaint against Northeastern Credit Services, Inc.? ▼
The most common issue consumers report about Northeastern Credit Services, Inc. is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 6 complaints filed with the CFPB.
Are complaints against Northeastern Credit Services, Inc. increasing or decreasing? ▼
Complaints against Northeastern Credit Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Northeastern Credit Services, Inc.'s reputation grade? ▼
Northeastern Credit Services, Inc. has a reputation grade of F (score: 39.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Northeastern Credit Services, Inc. respond to consumer complaints? ▼
Northeastern Credit Services, Inc. has a 17% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.
In how many states does Northeastern Credit Services, Inc. operate? ▼
Northeastern Credit Services, Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from Connecticut (2 complaints).
What can I do if Northeastern Credit Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Northeastern Credit Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |