Total CFPB complaints
45
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 45 complaints
Northeast Collection Bureau — Debt Collector Complaint Profile
CFPB complaint profile across 21 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Northeast Collection Bureau
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
17 complaints
- Communication tactics
Communication tactics
8 complaints
- Improper contact or sharing of info 6
Improper contact or sharing of info
6 complaints
- Taking/threatening an illegal action 6
Taking/threatening an illegal action
6 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
F
Grade F · 37.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Northeast Collection Bureau?
Northeast Collection Bureau has accumulated 45 total CFPB complaints across 21 states, with 0 filed in the most recent 12 months against 45 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 16% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 21 states, led by Georgia with 9 and New York with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 37.2/100 places Northeast Collection Bureau in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
21
Distinct state filings
Timely response rate
16%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
F
37.2/100 composite
Response-quality profile
How Northeast Collection Bureau performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 15.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 19.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 37.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Northeast Collection Bureau compare to its peers?
Northeast Collection B… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-06 2023-03
Top Consumer Issues
Cont'd attempts collect debt not owed17 (%)
Communication tactics8 (%)
Improper contact or sharing of info6 (%)
Taking/threatening an illegal action6 (%)
Took or threatened to take negative or legal action2 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 13 |
| Communication tactics | Frequent or repeated calls | 5 |
| Improper contact or sharing of info | Talked to a third party about my debt | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 3 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 3 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Communication tactics | Used obscene/profane/abusive language | 2 |
| Communication tactics | Threatened to take legal action | 1 |
Where do complaints against Northeast Collection Bureau come from?
The states where consumers have filed the most CFPB complaints against Northeast Collection Bureau. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Northeast Collection Bureau
Across 21 states with at least one filing
- Georgia
Georgia
9 complaints
- New York
New York
5 complaints
- California
California
5 complaints
- Arizona
Arizona
4 complaints
- Michigan 3
Michigan
3 complaints
- Maryland 2
Maryland
2 complaints
- North Dakota 2
North Dakota
2 complaints
- Florida 2
Florida
2 complaints
Frequently Asked Questions
What is the most common complaint against Northeast Collection Bureau? ▼
The most common issue consumers report about Northeast Collection Bureau is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 45 complaints filed with the CFPB.
Are complaints against Northeast Collection Bureau increasing or decreasing? ▼
Complaints against Northeast Collection Bureau have been stable. The company received 0 complaints in the last 12 months.
What is Northeast Collection Bureau's reputation grade? ▼
Northeast Collection Bureau has a reputation grade of F (score: 37.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Northeast Collection Bureau respond to consumer complaints? ▼
Northeast Collection Bureau has a 16% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
In how many states does Northeast Collection Bureau operate? ▼
Northeast Collection Bureau has received CFPB complaints from consumers in 21 states, with the most complaints from Georgia (9 complaints).
What can I do if Northeast Collection Bureau is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Northeast Collection Bureau violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |