What is the most common complaint against Northbrook and Associates?

The most common issue consumers report about Northbrook and Associates is "Took or threatened to take negative or legal action", specifically "Attempted to collect wrong amount". This is based on 8 complaints filed with the CFPB.

Are complaints against Northbrook and Associates increasing or decreasing?

Complaints against Northbrook and Associates are rising. The company received 7 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Northbrook and Associates's reputation grade?

Northbrook and Associates has a reputation grade of F (score: 28.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Northbrook and Associates respond to consumer complaints?

Northbrook and Associates has a 0% timely response rate to CFPB complaints.

In how many states does Northbrook and Associates operate?

Northbrook and Associates has received CFPB complaints from consumers in 3 states, with the most complaints from California (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Northbrook and Associates - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

3
False statements or representation

3
Attempts to collect debt not owed

2

Data updated September 2026

CFPB complaint disposition

CCDB record northbrook-and-associates Northbrook and Associates

Grade F · 8 CFPB filings · 0% timely · lead issue: Took or threatened to take negative or legal action · vol #2736 · compose #5228

VOL 8
GRADE F
12MO 7
STATES 3
TIMELY 0%
ISSUE Took or threatened to take…
RANK #2,736
COMPOSE #5,228

Volume peers

Nearest volume peer: A+ Loans, Inc. (8 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Northbrook and Associates's 8 CFPB complaints sit next to A+ Loans, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

75.0% of Northbrook and Associates's CFPB filings land in California

High volume does not equal a clean composite: Northbrook and Associates is volume #2,736 but composite #5,228, while California dominates the geography. Corpus placement method.

Dominant state: California 75.0%; 6 of 8 filings · 3 states touched
Seasonal peak: 2017-06 10.5%; 8–15% band · 2 filings
Divergent corpus ranks: #2,736 volume; #5,228 composite; Cleanest-composite ladder is 2,492 places worse than volume

How does Northbrook and Associates compare to its peers?

How does Northbrook and Associates compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Northbrook and Associa… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

88%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-12 2021-04

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	3
False statements or representation	3
Attempts to collect debt not owed	2

Where do complaints against Northbrook and Associates come from?

Northbrook and Associates's own per-state count, not a national baseline.

California

6
Louisiana

1
Missouri

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Northbrook and Associates: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 8.

4 peers

Know your rights before responding to Northbrook and Associates: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.