Total CFPB complaints
330
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 330 complaints
North Shore Agency, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 43 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about North Shore Agency, LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
172 complaints
- Attempts to collect debt not owed 62
Attempts to collect debt not owed
62 complaints
- False statements or representation 30
False statements or representation
30 complaints
- Disclosure verification of debt 17
Disclosure verification of debt
17 complaints
- Written notification about debt 15
Written notification about debt
15 complaints
- Communication tactics 5
Communication tactics
5 complaints
C
Grade C · 60.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about North Shore Agency, LLC?
North Shore Agency, LLC has accumulated 330 total CFPB complaints across 43 states, with 0 filed in the most recent 12 months against 330 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 7% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 43 states, led by California with 77 and New York with 24, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.8/100 places North Shore Agency, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
43
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
7%
After company response
Reputation grade
C
60.8/100 composite
Response-quality profile
How North Shore Agency, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 14.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 76.8%
Share of US states + territories with at least one filed complaint against this collector.
How does North Shore Agency, LLC compare to its peers?
North Shore Agency, LL… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-07 2021-05
Top Consumer Issues
Cont'd attempts collect debt not owed172 (%)
Attempts to collect debt not owed62 (%)
False statements or representation30 (%)
Disclosure verification of debt17 (%)
Written notification about debt15 (%)
Communication tactics5 (%)
Improper contact or sharing of info5 (%)
Took or threatened to take negative or legal action5 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 135 |
| Attempts to collect debt not owed | Debt is not yours | 44 |
| Cont'd attempts collect debt not owed | Debt was paid | 37 |
| False statements or representation | Attempted to collect wrong amount | 30 |
| Attempts to collect debt not owed | Debt was paid | 18 |
| Disclosure verification of debt | Not given enough info to verify debt | 17 |
| Written notification about debt | Didn't receive enough information to verify debt | 15 |
| Communication tactics | Threatened to take legal action | 5 |
| Improper contact or sharing of info | Talked to a third party about my debt | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
Where do complaints against North Shore Agency, LLC come from?
The states where consumers have filed the most CFPB complaints against North Shore Agency, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against North Shore Agency, LLC
Across 43 states with at least one filing
- California
California
77 complaints
- New York 24
New York
24 complaints
- Pennsylvania 19
Pennsylvania
19 complaints
- Florida 15
Florida
15 complaints
- Virginia 15
Virginia
15 complaints
- Oregon 14
Oregon
14 complaints
- Ohio 13
Ohio
13 complaints
- Washington 13
Washington
13 complaints
Frequently Asked Questions
What is the most common complaint against North Shore Agency, LLC? ▼
The most common issue consumers report about North Shore Agency, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 330 complaints filed with the CFPB.
Are complaints against North Shore Agency, LLC increasing or decreasing? ▼
Complaints against North Shore Agency, LLC have been stable. The company received 0 complaints in the last 12 months.
What is North Shore Agency, LLC's reputation grade? ▼
North Shore Agency, LLC has a reputation grade of C (score: 60.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does North Shore Agency, LLC respond to consumer complaints? ▼
North Shore Agency, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 7% of cases.
In how many states does North Shore Agency, LLC operate? ▼
North Shore Agency, LLC has received CFPB complaints from consumers in 43 states, with the most complaints from California (77 complaints).
What can I do if North Shore Agency, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If North Shore Agency, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |