This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 13 complaints

Nickel City Group LLC — Debt Collector Complaint Profile

CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Nickel City Group LLC

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 58.8/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Nickel City Group LLC?

Nickel City Group LLC has accumulated 13 total CFPB complaints across 11 states, with 1 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 7.7% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Impersonated attorney, law enforcement, or government official", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 85% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 11 states, led by Florida with 3 and Georgia with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.8/100 places Nickel City Group LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

13

All-time across CCDB intake

Last 12 months

1

7.7% of total history

Stable →

States active

11

Distinct state filings

Timely response rate

85%

Within CFPB SLA window

Reputation grade

D

58.8/100 composite

Response-quality profile

How Nickel City Group LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 84.6%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 19.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Nickel City Group LLC compare to its peers?

How does Nickel City Group LLC compare? Versus a peer and the national average across 60+ high-volume collectors
Nickel City Group LLC National average
Complaints (last 12 mo)lower is better
1
22,938
250
Timely-response ratehigher is better
85%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2020-08 2025-09

Top Consumer Issues

False statements or representation4 (%)
Attempts to collect debt not owed4 (%)
Took or threatened to take negative or legal action1 (%)
Communication tactics3 (%)
Threatened to contact someone or share information improperly1 (%)

Most common issue: False statements or representation — Impersonated attorney, law enforcement, or government official

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation Impersonated attorney, law enforcement, or government official 3
Attempts to collect debt not owed Debt is not yours 2
Attempts to collect debt not owed Debt was paid 2
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 1
False statements or representation Indicated you were committing crime by not paying debt 1
Communication tactics Used obscene, profane, or other abusive language 1
Communication tactics You told them to stop contacting you, but they keep trying 1
Threatened to contact someone or share information improperly Talked to a third-party about your debt 1
Communication tactics Frequent or repeated calls 1

Where do complaints against Nickel City Group LLC come from?

The states where consumers have filed the most CFPB complaints against Nickel City Group LLC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Nickel City Group LLC

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Nickel City Group LLC?

The most common issue consumers report about Nickel City Group LLC is "False statements or representation", specifically "Impersonated attorney, law enforcement, or government official". This is based on 13 complaints filed with the CFPB.

Are complaints against Nickel City Group LLC increasing or decreasing?

Complaints against Nickel City Group LLC have been stable. The company received 1 complaints in the last 12 months.

What is Nickel City Group LLC's reputation grade?

Nickel City Group LLC has a reputation grade of D (score: 58.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Nickel City Group LLC respond to consumer complaints?

Nickel City Group LLC has a 85% timely response rate to CFPB complaints.

In how many states does Nickel City Group LLC operate?

Nickel City Group LLC has received CFPB complaints from consumers in 11 states, with the most complaints from Florida (3 complaints).

What can I do if Nickel City Group LLC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Nickel City Group LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial