Total CFPB complaints
42
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 42 complaints
New Hampshire Northeast Credit Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about New Hampshire Northeast Credit Services, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
15 complaints
- Written notification about debt
Written notification about debt
9 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
7 complaints
- Took or threatened to take negative or legal action 3
Took or threatened to take negative or legal action
3 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Communication tactics 2
Communication tactics
2 complaints
C
Grade C · 62.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about New Hampshire Northeast Credit Services, Inc.?
New Hampshire Northeast Credit Services, Inc. has accumulated 42 total CFPB complaints across 12 states, with 4 filed in the most recent 12 months against 38 historical complaints before that window. The trailing-12-month volume represents 9.5% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 27% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by New Hampshire with 17 and Vermont with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.7/100 places New Hampshire Northeast Credit Services, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
9.5% of total history
Falling ↓
States active
12
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
27%
After company response
Reputation grade
C
62.7/100 composite
Response-quality profile
How New Hampshire Northeast Credit Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 54.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does New Hampshire Northeast Credit Services, Inc. compare to its peers?
New Hampshire Northeas… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-06 2026-01
Top Consumer Issues
Attempts to collect debt not owed15 (%)
Written notification about debt9 (%)
Cont'd attempts collect debt not owed7 (%)
Took or threatened to take negative or legal action3 (%)
False statements or representation3 (%)
Communication tactics2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 10 |
| Written notification about debt | Didn't receive enough information to verify debt | 8 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| False statements or representation | Indicated committed crime not paying | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against New Hampshire Northeast Credit Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against New Hampshire Northeast Credit Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against New Hampshire Northeast Credit Services, Inc.
Across 12 states with at least one filing
- New Hampshire
New Hampshire
17 complaints
- Vermont 6
Vermont
6 complaints
- New York 4
New York
4 complaints
- Connecticut 4
Connecticut
4 complaints
- Massachusetts 3
Massachusetts
3 complaints
- Maine 2
Maine
2 complaints
- Arkansas 1
Arkansas
1 complaints
- Colorado 1
Colorado
1 complaints
Frequently Asked Questions
What is the most common complaint against New Hampshire Northeast Credit Services, Inc.? ▼
The most common issue consumers report about New Hampshire Northeast Credit Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 42 complaints filed with the CFPB.
Are complaints against New Hampshire Northeast Credit Services, Inc. increasing or decreasing? ▼
Complaints against New Hampshire Northeast Credit Services, Inc. are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.
What is New Hampshire Northeast Credit Services, Inc.'s reputation grade? ▼
New Hampshire Northeast Credit Services, Inc. has a reputation grade of C (score: 62.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does New Hampshire Northeast Credit Services, Inc. respond to consumer complaints? ▼
New Hampshire Northeast Credit Services, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.
In how many states does New Hampshire Northeast Credit Services, Inc. operate? ▼
New Hampshire Northeast Credit Services, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from New Hampshire (17 complaints).
What can I do if New Hampshire Northeast Credit Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If New Hampshire Northeast Credit Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |