Total CFPB complaints
37
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 37 complaints
NEW CITY FUNDING CORP. — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about NEW CITY FUNDING CORP.
- Attempts to collect debt not owed
Attempts to collect debt not owed
16 complaints
- False statements or representation
False statements or representation
7 complaints
- Written notification about debt 3
Written notification about debt
3 complaints
- Communication tactics 3
Communication tactics
3 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
B
Grade B · 68.2/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about NEW CITY FUNDING CORP.?
NEW CITY FUNDING CORP. has accumulated 37 total CFPB complaints across 10 states, with 13 filed in the most recent 12 months against 24 historical complaints before that window. The trailing-12-month volume represents 35.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by New York with 25 and Massachusetts with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 68.2/100 places NEW CITY FUNDING CORP. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
13
35.1% of total history
Rising ↑
States active
10
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
68.2/100 composite
Response-quality profile
How NEW CITY FUNDING CORP. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does NEW CITY FUNDING CORP. compare to its peers?
NEW CITY FUNDING CORP. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-07 2026-03
Top Consumer Issues
Attempts to collect debt not owed16 (%)
False statements or representation7 (%)
Written notification about debt3 (%)
Communication tactics3 (%)
Took or threatened to take negative or legal action2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 8 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
Where do complaints against NEW CITY FUNDING CORP. come from?
The states where consumers have filed the most CFPB complaints against NEW CITY FUNDING CORP.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against NEW CITY FUNDING CORP.
Across 10 states with at least one filing
- New York
New York
25 complaints
- Massachusetts 4
Massachusetts
4 complaints
- New Hampshire 1
New Hampshire
1 complaints
- Georgia 1
Georgia
1 complaints
- Arkansas 1
Arkansas
1 complaints
- Kansas 1
Kansas
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against NEW CITY FUNDING CORP.? ▼
The most common issue consumers report about NEW CITY FUNDING CORP. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 37 complaints filed with the CFPB.
Are complaints against NEW CITY FUNDING CORP. increasing or decreasing? ▼
Complaints against NEW CITY FUNDING CORP. are rising. The company received 13 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is NEW CITY FUNDING CORP.'s reputation grade? ▼
NEW CITY FUNDING CORP. has a reputation grade of B (score: 68.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does NEW CITY FUNDING CORP. respond to consumer complaints? ▼
NEW CITY FUNDING CORP. has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does NEW CITY FUNDING CORP. operate? ▼
NEW CITY FUNDING CORP. has received CFPB complaints from consumers in 10 states, with the most complaints from New York (25 complaints).
What can I do if NEW CITY FUNDING CORP. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NEW CITY FUNDING CORP. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |