This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 121 complaints

NCSPLUS INCORPORATED — Debt Collector Complaint Profile

CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about NCSPLUS INCORPORATED

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 61.5/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about NCSPLUS INCORPORATED?

NCSPLUS INCORPORATED has accumulated 121 total CFPB complaints across 26 states, with 14 filed in the most recent 12 months against 107 historical complaints before that window. The trailing-12-month volume represents 11.6% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 26 states, led by New York with 24 and Florida with 20, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.5/100 places NCSPLUS INCORPORATED in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

121

All-time across CCDB intake

Last 12 months

14

11.6% of total history

Stable →

States active

26

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

14%

After company response

Reputation grade

C

61.5/100 composite

Response-quality profile

How NCSPLUS INCORPORATED performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 99.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 28.6%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 46.4%

Share of US states + territories with at least one filed complaint against this collector.

How does NCSPLUS INCORPORATED compare to its peers?

How does NCSPLUS INCORPORATED compare? Versus a peer and the national average across 60+ high-volume collectors
NCSPLUS INCORPORATED National average
Complaints (last 12 mo)lower is better
14
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
14%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2022-07 2026-02

Top Consumer Issues

Attempts to collect debt not owed39 (%)
Cont'd attempts collect debt not owed24 (%)
Written notification about debt21 (%)
False statements or representation11 (%)
Disclosure verification of debt9 (%)
Took or threatened to take negative or legal action7 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 21
Cont'd attempts collect debt not owed Debt is not mine 18
Written notification about debt Didn't receive enough information to verify debt 16
Attempts to collect debt not owed Debt was paid 14
False statements or representation Attempted to collect wrong amount 11
Disclosure verification of debt Not given enough info to verify debt 9
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 7
Cont'd attempts collect debt not owed Debt was paid 6
Written notification about debt Didn't receive notice of right to dispute 5
Attempts to collect debt not owed Debt was result of identity theft 4

Where do complaints against NCSPLUS INCORPORATED come from?

The states where consumers have filed the most CFPB complaints against NCSPLUS INCORPORATED. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against NCSPLUS INCORPORATED

Across 26 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against NCSPLUS INCORPORATED?

The most common issue consumers report about NCSPLUS INCORPORATED is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 121 complaints filed with the CFPB.

Are complaints against NCSPLUS INCORPORATED increasing or decreasing?

Complaints against NCSPLUS INCORPORATED have been stable. The company received 14 complaints in the last 12 months.

What is NCSPLUS INCORPORATED's reputation grade?

NCSPLUS INCORPORATED has a reputation grade of C (score: 61.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does NCSPLUS INCORPORATED respond to consumer complaints?

NCSPLUS INCORPORATED has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does NCSPLUS INCORPORATED operate?

NCSPLUS INCORPORATED has received CFPB complaints from consumers in 26 states, with the most complaints from New York (24 complaints).

What can I do if NCSPLUS INCORPORATED is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NCSPLUS INCORPORATED violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial