Total CFPB complaints
764
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 764 complaints
NCC Business Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 45 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about NCC Business Services, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
177 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
132 complaints
- Written notification about debt
Written notification about debt
100 complaints
- False statements or representation
False statements or representation
96 complaints
- Disclosure verification of debt
Disclosure verification of debt
86 complaints
- Communication tactics 33
Communication tactics
33 complaints
D
Grade D · 54.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about NCC Business Services, Inc.?
NCC Business Services, Inc. has accumulated 764 total CFPB complaints across 45 states, with 0 filed in the most recent 12 months against 764 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 45 states, led by Florida with 167 and Texas with 125, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.9/100 places NCC Business Services, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
45
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
D
54.9/100 composite
Response-quality profile
How NCC Business Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 24.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 80.4%
Share of US states + territories with at least one filed complaint against this collector.
How does NCC Business Services, Inc. compare to its peers?
NCC Business Services,… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-09 2019-08
Top Consumer Issues
Cont'd attempts collect debt not owed177 (%)
False statements or representation96 (%)
Attempts to collect debt not owed132 (%)
Written notification about debt100 (%)
Disclosure verification of debt86 (%)
Communication tactics33 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 132 |
| False statements or representation | Attempted to collect wrong amount | 96 |
| Attempts to collect debt not owed | Debt is not yours | 91 |
| Written notification about debt | Didn't receive enough information to verify debt | 69 |
| Disclosure verification of debt | Not given enough info to verify debt | 57 |
| Cont'd attempts collect debt not owed | Debt was paid | 45 |
| Attempts to collect debt not owed | Debt was paid | 41 |
| Communication tactics | Frequent or repeated calls | 33 |
| Written notification about debt | Didn't receive notice of right to dispute | 31 |
| Disclosure verification of debt | Right to dispute notice not received | 29 |
Where do complaints against NCC Business Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against NCC Business Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against NCC Business Services, Inc.
Across 45 states with at least one filing
- Florida
Florida
167 complaints
- Texas
Texas
125 complaints
- California
California
67 complaints
- Georgia
Georgia
67 complaints
- North Carolina 32
North Carolina
32 complaints
- Maryland 30
Maryland
30 complaints
- Arizona 29
Arizona
29 complaints
- Virginia 27
Virginia
27 complaints
Frequently Asked Questions
What is the most common complaint against NCC Business Services, Inc.? ▼
The most common issue consumers report about NCC Business Services, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 764 complaints filed with the CFPB.
Are complaints against NCC Business Services, Inc. increasing or decreasing? ▼
Complaints against NCC Business Services, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is NCC Business Services, Inc.'s reputation grade? ▼
NCC Business Services, Inc. has a reputation grade of D (score: 54.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does NCC Business Services, Inc. respond to consumer complaints? ▼
NCC Business Services, Inc. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does NCC Business Services, Inc. operate? ▼
NCC Business Services, Inc. has received CFPB complaints from consumers in 45 states, with the most complaints from Florida (167 complaints).
What can I do if NCC Business Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NCC Business Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |