Total CFPB complaints
4,099
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4,099 complaints
NCB Management Services Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 51 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about NCB Management Services Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
1,777 complaints
- Written notification about debt
Written notification about debt
794 complaints
- False statements or representation 496
False statements or representation
496 complaints
- Took or threatened to take negative or legal action 405
Took or threatened to take negative or legal action
405 complaints
- Communication tactics 254
Communication tactics
254 complaints
D
Grade D · 54.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about NCB Management Services Inc.?
NCB Management Services Inc. has accumulated 4,099 total CFPB complaints across 51 states, with 1,431 filed in the most recent 12 months against 2,668 historical complaints before that window. The trailing-12-month volume represents 34.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 22% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 51 states, led by Texas with 742 and Florida with 714, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.6/100 places NCB Management Services Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1,431
34.9% of total history
Rising ↑
States active
51
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
22%
After company response
Reputation grade
D
54.6/100 composite
Response-quality profile
How NCB Management Services Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 44.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 91.1%
Share of US states + territories with at least one filed complaint against this collector.
How does NCB Management Services Inc. compare to its peers?
NCB Management Service… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed1,777 (%)
Written notification about debt794 (%)
False statements or representation496 (%)
Took or threatened to take negative or legal action405 (%)
Communication tactics254 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 1,036 |
| Written notification about debt | Didn't receive enough information to verify debt | 565 |
| Attempts to collect debt not owed | Debt was result of identity theft | 508 |
| False statements or representation | Attempted to collect wrong amount | 496 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 405 |
| Written notification about debt | Didn't receive notice of right to dispute | 229 |
| Attempts to collect debt not owed | Debt was paid | 164 |
| Communication tactics | Frequent or repeated calls | 157 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 97 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 69 |
Where do complaints against NCB Management Services Inc. come from?
The states where consumers have filed the most CFPB complaints against NCB Management Services Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against NCB Management Services Inc.
Across 51 states with at least one filing
- Texas
Texas
742 complaints
- Florida
Florida
714 complaints
- Georgia
Georgia
335 complaints
- California 201
California
201 complaints
- South Carolina 172
South Carolina
172 complaints
- Illinois 156
Illinois
156 complaints
- Ohio 117
Ohio
117 complaints
- Louisiana 111
Louisiana
111 complaints
Frequently Asked Questions
What is the most common complaint against NCB Management Services Inc.? ▼
The most common issue consumers report about NCB Management Services Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 4,099 complaints filed with the CFPB.
Are complaints against NCB Management Services Inc. increasing or decreasing? ▼
Complaints against NCB Management Services Inc. are rising. The company received 1,431 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is NCB Management Services Inc.'s reputation grade? ▼
NCB Management Services Inc. has a reputation grade of D (score: 54.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does NCB Management Services Inc. respond to consumer complaints? ▼
NCB Management Services Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.
In how many states does NCB Management Services Inc. operate? ▼
NCB Management Services Inc. has received CFPB complaints from consumers in 51 states, with the most complaints from Texas (742 complaints).
What can I do if NCB Management Services Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NCB Management Services Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |