Total CFPB complaints
232
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 232 complaints
Nationwide Credit & Collection, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Nationwide Credit & Collection, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
97 complaints
- Written notification about debt
Written notification about debt
56 complaints
- Communication tactics 23
Communication tactics
23 complaints
- False statements or representation 17
False statements or representation
17 complaints
- Took or threatened to take negative or legal action 9
Took or threatened to take negative or legal action
9 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
D
Grade D · 54.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Nationwide Credit & Collection, Inc.?
Nationwide Credit & Collection, Inc. has accumulated 232 total CFPB complaints across 23 states, with 53 filed in the most recent 12 months against 179 historical complaints before that window. The trailing-12-month volume represents 22.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 23 states, led by Illinois with 95 and Texas with 70, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.3/100 places Nationwide Credit & Collection, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
53
22.8% of total history
Rising ↑
States active
23
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
29%
After company response
Reputation grade
D
54.3/100 composite
Response-quality profile
How Nationwide Credit & Collection, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 57.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 41.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Nationwide Credit & Collection, Inc. compare to its peers?
Nationwide Credit & Co… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-12 2026-02
Top Consumer Issues
Attempts to collect debt not owed97 (%)
Written notification about debt56 (%)
False statements or representation17 (%)
Communication tactics23 (%)
Took or threatened to take negative or legal action9 (%)
Cont'd attempts collect debt not owed4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 59 |
| Written notification about debt | Didn't receive enough information to verify debt | 40 |
| Attempts to collect debt not owed | Debt was paid | 27 |
| False statements or representation | Attempted to collect wrong amount | 17 |
| Communication tactics | Frequent or repeated calls | 16 |
| Written notification about debt | Didn't receive notice of right to dispute | 16 |
| Attempts to collect debt not owed | Debt was result of identity theft | 11 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 9 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
Where do complaints against Nationwide Credit & Collection, Inc. come from?
The states where consumers have filed the most CFPB complaints against Nationwide Credit & Collection, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Nationwide Credit & Collection, Inc.
Across 23 states with at least one filing
- Illinois
Illinois
95 complaints
- Texas
Texas
70 complaints
- California 16
California
16 complaints
- New York 13
New York
13 complaints
- Indiana 7
Indiana
7 complaints
- Virginia 4
Virginia
4 complaints
- South Carolina 4
South Carolina
4 complaints
- Michigan 3
Michigan
3 complaints
Frequently Asked Questions
What is the most common complaint against Nationwide Credit & Collection, Inc.? ▼
The most common issue consumers report about Nationwide Credit & Collection, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 232 complaints filed with the CFPB.
Are complaints against Nationwide Credit & Collection, Inc. increasing or decreasing? ▼
Complaints against Nationwide Credit & Collection, Inc. are rising. The company received 53 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Nationwide Credit & Collection, Inc.'s reputation grade? ▼
Nationwide Credit & Collection, Inc. has a reputation grade of D (score: 54.3/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Nationwide Credit & Collection, Inc. respond to consumer complaints? ▼
Nationwide Credit & Collection, Inc. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.
In how many states does Nationwide Credit & Collection, Inc. operate? ▼
Nationwide Credit & Collection, Inc. has received CFPB complaints from consumers in 23 states, with the most complaints from Illinois (95 complaints).
What can I do if Nationwide Credit & Collection, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Nationwide Credit & Collection, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |