Total CFPB complaints
307
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 307 complaints
Nationwide Capital Services, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 37 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Nationwide Capital Services, LLC
- Written notification about debt
Written notification about debt
62 complaints
- Communication tactics
Communication tactics
60 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
46 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
40 complaints
- False statements or representation
False statements or representation
30 complaints
- Threatened to contact someone or share information improperly 13
Threatened to contact someone or share information improperly
13 complaints
F
Grade F · 43.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Nationwide Capital Services, LLC?
Nationwide Capital Services, LLC has accumulated 307 total CFPB complaints across 37 states, with 222 filed in the most recent 12 months against 85 historical complaints before that window. The trailing-12-month volume represents 72.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 81% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 37 states, led by Texas with 50 and Florida with 47, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 43.8/100 places Nationwide Capital Services, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
222
72.3% of total history
Rising ↑
States active
37
Distinct state filings
Timely response rate
81%
Within CFPB SLA window
Reputation grade
F
43.8/100 composite
Response-quality profile
How Nationwide Capital Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 81.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 66.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Nationwide Capital Services, LLC compare to its peers?
Nationwide Capital Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed46 (%)
Written notification about debt62 (%)
False statements or representation30 (%)
Took or threatened to take negative or legal action40 (%)
Communication tactics60 (%)
Threatened to contact someone or share information improperly13 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 46 |
| Written notification about debt | Didn't receive enough information to verify debt | 46 |
| False statements or representation | Attempted to collect wrong amount | 30 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 29 |
| Communication tactics | Frequent or repeated calls | 27 |
| Communication tactics | Used obscene, profane, or other abusive language | 22 |
| Written notification about debt | Didn't receive notice of right to dispute | 16 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 13 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 11 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 11 |
Where do complaints against Nationwide Capital Services, LLC come from?
The states where consumers have filed the most CFPB complaints against Nationwide Capital Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Nationwide Capital Services, LLC
Across 37 states with at least one filing
- Texas
Texas
50 complaints
- Florida
Florida
47 complaints
- Michigan
Michigan
26 complaints
- California 17
California
17 complaints
- Ohio 15
Ohio
15 complaints
- South Carolina 14
South Carolina
14 complaints
- Georgia 14
Georgia
14 complaints
- Arizona 13
Arizona
13 complaints
Frequently Asked Questions
What is the most common complaint against Nationwide Capital Services, LLC? ▼
The most common issue consumers report about Nationwide Capital Services, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 307 complaints filed with the CFPB.
Are complaints against Nationwide Capital Services, LLC increasing or decreasing? ▼
Complaints against Nationwide Capital Services, LLC are rising. The company received 222 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Nationwide Capital Services, LLC's reputation grade? ▼
Nationwide Capital Services, LLC has a reputation grade of F (score: 43.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Nationwide Capital Services, LLC respond to consumer complaints? ▼
Nationwide Capital Services, LLC has a 81% timely response rate to CFPB complaints.
In how many states does Nationwide Capital Services, LLC operate? ▼
Nationwide Capital Services, LLC has received CFPB complaints from consumers in 37 states, with the most complaints from Texas (50 complaints).
What can I do if Nationwide Capital Services, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Nationwide Capital Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |