Total CFPB complaints
27
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 27 complaints
Nationwide Arbitration Services LLC — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Nationwide Arbitration Services LLC
- Taking/threatening an illegal action
Taking/threatening an illegal action
13 complaints
- Communication tactics
Communication tactics
7 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
D
Grade D · 57.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Nationwide Arbitration Services LLC?
Nationwide Arbitration Services LLC has accumulated 27 total CFPB complaints across 16 states, with 0 filed in the most recent 12 months against 27 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 67% timely-response rate against a 11% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by New Jersey with 3 and Texas with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.5/100 places Nationwide Arbitration Services LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
16
Distinct state filings
Timely response rate
67%
Within CFPB SLA window
Consumer disputes
11%
After company response
Reputation grade
D
57.5/100 composite
Response-quality profile
How Nationwide Arbitration Services LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 66.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 22.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Nationwide Arbitration Services LLC compare to its peers?
Nationwide Arbitration… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-03 2015-09
Top Consumer Issues
Taking/threatening an illegal action13 (%)
Communication tactics7 (%)
Cont'd attempts collect debt not owed4 (%)
Improper contact or sharing of info1 (%)
False statements or representation2 (%)
Most common issue: Taking/threatening an illegal action — Threatened arrest/jail if do not pay
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 10 |
| Communication tactics | Threatened to take legal action | 7 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| False statements or representation | Indicated committed crime not paying | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
Where do complaints against Nationwide Arbitration Services LLC come from?
The states where consumers have filed the most CFPB complaints against Nationwide Arbitration Services LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Nationwide Arbitration Services LLC
Across 16 states with at least one filing
- New Jersey
New Jersey
3 complaints
- Texas
Texas
3 complaints
- Nevada
Nevada
2 complaints
- Virginia
Virginia
2 complaints
- California
California
2 complaints
- Georgia
Georgia
2 complaints
- North Carolina
North Carolina
2 complaints
- Pennsylvania
Pennsylvania
2 complaints
Frequently Asked Questions
What is the most common complaint against Nationwide Arbitration Services LLC? ▼
The most common issue consumers report about Nationwide Arbitration Services LLC is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 27 complaints filed with the CFPB.
Are complaints against Nationwide Arbitration Services LLC increasing or decreasing? ▼
Complaints against Nationwide Arbitration Services LLC have been stable. The company received 0 complaints in the last 12 months.
What is Nationwide Arbitration Services LLC's reputation grade? ▼
Nationwide Arbitration Services LLC has a reputation grade of D (score: 57.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Nationwide Arbitration Services LLC respond to consumer complaints? ▼
Nationwide Arbitration Services LLC has a 67% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.
In how many states does Nationwide Arbitration Services LLC operate? ▼
Nationwide Arbitration Services LLC has received CFPB complaints from consumers in 16 states, with the most complaints from New Jersey (3 complaints).
What can I do if Nationwide Arbitration Services LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Nationwide Arbitration Services LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |