Total CFPB complaints
42
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 42 complaints
NATIONWIDE ACCEPTANCE LLC — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about NATIONWIDE ACCEPTANCE LLC
- Communication tactics
Communication tactics
12 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
9 complaints
- Written notification about debt
Written notification about debt
9 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Took or threatened to take negative or legal action 3
Took or threatened to take negative or legal action
3 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
C
Grade C · 62.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about NATIONWIDE ACCEPTANCE LLC?
NATIONWIDE ACCEPTANCE LLC has accumulated 42 total CFPB complaints across 16 states, with 10 filed in the most recent 12 months against 32 historical complaints before that window. The trailing-12-month volume represents 23.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 23% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by Illinois with 14 and Georgia with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.9/100 places NATIONWIDE ACCEPTANCE LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
10
23.8% of total history
Rising ↑
States active
16
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
23%
After company response
Reputation grade
C
62.9/100 composite
Response-quality profile
How NATIONWIDE ACCEPTANCE LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 46.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does NATIONWIDE ACCEPTANCE LLC compare to its peers?
NATIONWIDE ACCEPTANCE … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-04 2026-01
Top Consumer Issues
Communication tactics12 (%)
Attempts to collect debt not owed9 (%)
Written notification about debt9 (%)
False statements or representation3 (%)
Took or threatened to take negative or legal action3 (%)
Disclosure verification of debt1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 12 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Attempts to collect debt not owed | Debt was result of identity theft | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 2 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
Where do complaints against NATIONWIDE ACCEPTANCE LLC come from?
The states where consumers have filed the most CFPB complaints against NATIONWIDE ACCEPTANCE LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against NATIONWIDE ACCEPTANCE LLC
Across 16 states with at least one filing
- Illinois
Illinois
14 complaints
- Georgia 5
Georgia
5 complaints
- Missouri 3
Missouri
3 complaints
- California 2
California
2 complaints
- Florida 2
Florida
2 complaints
- Nevada 2
Nevada
2 complaints
- Texas 2
Texas
2 complaints
- Washington 2
Washington
2 complaints
Frequently Asked Questions
What is the most common complaint against NATIONWIDE ACCEPTANCE LLC? ▼
The most common issue consumers report about NATIONWIDE ACCEPTANCE LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 42 complaints filed with the CFPB.
Are complaints against NATIONWIDE ACCEPTANCE LLC increasing or decreasing? ▼
Complaints against NATIONWIDE ACCEPTANCE LLC are rising. The company received 10 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is NATIONWIDE ACCEPTANCE LLC's reputation grade? ▼
NATIONWIDE ACCEPTANCE LLC has a reputation grade of C (score: 62.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does NATIONWIDE ACCEPTANCE LLC respond to consumer complaints? ▼
NATIONWIDE ACCEPTANCE LLC has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.
In how many states does NATIONWIDE ACCEPTANCE LLC operate? ▼
NATIONWIDE ACCEPTANCE LLC has received CFPB complaints from consumers in 16 states, with the most complaints from Illinois (14 complaints).
What can I do if NATIONWIDE ACCEPTANCE LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NATIONWIDE ACCEPTANCE LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |