This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 133 complaints

National Recovery Solutions, LLC — Debt Collector Complaint Profile

CFPB complaint profile across 33 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about National Recovery Solutions, LLC

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 60.9/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about National Recovery Solutions, LLC?

National Recovery Solutions, LLC has accumulated 133 total CFPB complaints across 33 states, with 27 filed in the most recent 12 months against 106 historical complaints before that window. The trailing-12-month volume represents 20.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 33 states, led by New York with 19 and Texas with 18, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.9/100 places National Recovery Solutions, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

133

All-time across CCDB intake

Last 12 months

27

20.3% of total history

Rising ↑

States active

33

Distinct state filings

Timely response rate

95%

Within CFPB SLA window

Consumer disputes

10%

After company response

Reputation grade

C

60.9/100 composite

Response-quality profile

How National Recovery Solutions, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 95.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 20.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 58.9%

Share of US states + territories with at least one filed complaint against this collector.

How does National Recovery Solutions, LLC compare to its peers?

How does National Recovery Solutions, LLC compare? Versus a peer and the national average across 60+ high-volume collectors
National Recovery Solu… National average
Complaints (last 12 mo)lower is better
27
22,938
250
Timely-response ratehigher is better
95%
100%
91%
Consumer-dispute ratelower is better
10%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2023-12 2026-03

Top Consumer Issues

Attempts to collect debt not owed33 (%)
Communication tactics24 (%)
Written notification about debt14 (%)
False statements or representation7 (%)
Cont'd attempts collect debt not owed10 (%)
Took or threatened to take negative or legal action5 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 21
Communication tactics Frequent or repeated calls 17
Written notification about debt Didn't receive enough information to verify debt 14
False statements or representation Attempted to collect wrong amount 7
Communication tactics You told them to stop contacting you, but they keep trying 7
Attempts to collect debt not owed Debt was paid 7
Cont'd attempts collect debt not owed Debt is not mine 5
Attempts to collect debt not owed Debt was result of identity theft 5
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 5
Cont'd attempts collect debt not owed Debt was paid 5

Where do complaints against National Recovery Solutions, LLC come from?

The states where consumers have filed the most CFPB complaints against National Recovery Solutions, LLC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against National Recovery Solutions, LLC

Across 33 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against National Recovery Solutions, LLC?

The most common issue consumers report about National Recovery Solutions, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 133 complaints filed with the CFPB.

Are complaints against National Recovery Solutions, LLC increasing or decreasing?

Complaints against National Recovery Solutions, LLC are rising. The company received 27 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is National Recovery Solutions, LLC's reputation grade?

National Recovery Solutions, LLC has a reputation grade of C (score: 60.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does National Recovery Solutions, LLC respond to consumer complaints?

National Recovery Solutions, LLC has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does National Recovery Solutions, LLC operate?

National Recovery Solutions, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from New York (19 complaints).

What can I do if National Recovery Solutions, LLC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If National Recovery Solutions, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial